If your debit (Servicard VPAY and VPAY Young) and/or credit card (VISA) is lost or stolen, you must immediately block your card by calling Worldline on +352 49 10 10, in order to prevent any fraudulent use.
This number can be called 24 hours a day, 7 days a week.
You can block your credit card or debit card temporarily / your credit card only permanently in real time through the BILnet app. This service is available 24/7, with the exception of BILnet maintenance periods.
Select the card you wish to block in the application by clicking on the “Management” tab, or from the “Contact” section, “Block my card”.
How can I block my bank card temporarily?
How can I block my bank card permanently?
If you block your card permanently, you will receive a new one automatically. Please note that blocking/replacement fees apply. Please consult the tariff overview by clicking here.
How can I withdraw money without using a bank card, with QuickMoney?
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