Alerte phishinghttps://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=7Alerte phishing<b>Warning – ongoing phishing alerts!</b> <br>We have noticed fraudulent calls and SMS messages pretending to be from BIL. Please be extremely vigilant. If you receive a suspicious message or call, ignore it, hang up or delete the message immediately. Do not click on any links and do not under any circumstances share your personal information, such as your login, password or OTP code. <br><br><b>Are you a victim of fraud?</b> Call our hotline on <a href="tel:+35245907070">+352 4590 7070</a>, open from 8:30am – 6pm Monday-Friday, send us a <a href="https://www.bil.com/static/bilnetapp/index-en.html?f=contacts&s=envoyer-message-messagerie-securise&l=mobile">secure message</a> via BILnet, or use this <a href="/en/individuals/questions-and-contact/Pages/contact-us.aspx">contact form</a>. 7

BILnet
en

 

 

Toolboxhttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=4Toolbox<div id="page-header-tools" class="headercache"> <div id="page-header-usefultools"> <a href="javascript:void(0);"class="sub-link-1 is-usefultools" data-serialtip-trigger="usefultools">Toolbox</a> <ul class="page-header-tooltip" data-serialtip="usefultools"> <li><a class="page-header-tooltip-link" href="/en/individuals/questions-and-contact/Pages/Index.aspx#section-map">Branches and ATM</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/mortgage.aspx">Simulate your mortgage</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/personal-loan.aspx">Simulate your personal loan</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/save/Pages/savings-accounts.aspx#simulateur">Simulate your savings</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/invest/funds/Pages/Funds-list.aspx">BIL Invest funds</a></li> <li><a class="page-header-tooltip-link" href="/cutoff/en/cut-off.html">Cut-Off SDD</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/managing-day-to-day-finances/bank-cards/Pages/Index.aspx#payment">Visa payment dates</a></li> </ul> </div> </div>4
Access BILnet accountshttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=1Access BILnet accounts<a id="bilnetlu" class="linkToolbar" href="javascript:void(0);">Access BILnet accounts</a>1

Back

Credit and debit cards /
New card and pricing

How do I replace my debit and/or credit card after stopping payment?

If you have a Visa credit card or a V PAY debit card, BIL will automatically provide you with a replacement card.

Please note that this card replacement is subject to applicable fees.

Where will my new debit and/or credit card and PIN be sent, and how long will it take?

 

 

Footer-LUhttps://www.bil.com/en/Pages/Footer-LU-Particuliers.aspxFooter-LU<div id="page-footer-row-2"> <div class="page-wrapper"> <ul id="page-footer-nav"> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/disclaimer.aspx">Legal notice</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/data-protection.aspx">Data protection</a></li> <li><a class="sub-link-1" href="/en/bil-group/documentation/Pages/data-protection.aspx?page=refreshCookie" id="refreschcookie">Manage your cookies</a></li> <li><a class="sub-link-1" href="/en/bil-group/documentation/Pages/data-protection.aspx#deletecookies" id="refreschcookie">Delete your cookies</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/legal-documentation.aspx">Regulation</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/brochures.aspx" target="_blank">Documentation & Charges </a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/mifid.aspx">MiFID</a></li> <li><a class="sub-link-1" href="https://developer.bil.com/">PSD2 services</a></li> </ul> <p>Copyright © 2023 - Banque Internationale à Luxembourg SA All rights reserved.</p> <ul id="page-footer-socialnetwork"> <li><a class="sub-link-1" href="https://www.facebook.com/BIL1856" target="_blank"><img src="/PublishingImages/site-all/icons/facebook.svg" style="height: 20px;" alt="Logo Facebook"></a></li> <li><a class="sub-link-1" href="https://www.instagram.com/bil_lux" target="_blank"><img src="/PublishingImages/site-all/icons/instagram.svg" style="height: 20px;" alt="Logo Instagram"></a></li> <li><a class="sub-link-1" href="https://tiktok.com/@bil_luxembourg" target="_blank"><img src="/PublishingImages/site-all/icons/tiktok.svg" style="height: 20px;" alt="Logo Tik Tok"></a></li> <li><a class="sub-link-1" href="http://www.linkedin.com/company/2240549" target="_blank"><img src="/PublishingImages/site-all/icons/linkedin.svg" style="height: 20px;" alt="Logo Linkedin"></a></li> <li><a class="sub-link-1" href="https://www.youtube.com/user/BIL1856" target="_blank"><img src="/PublishingImages/site-all/icons/youtube.svg" style="height: 20px;" alt="Logo Youtube"></a></li> <li><a class="sub-link-1" href="https://twitter.com/bil_lux" target="_blank"><img src="/PublishingImages/site-all/icons/twitter.svg" style="height: 20px;" alt="Logo X"></a></li> </ul> </div> </div>