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Credit and debit cards /
Emergencies

How can I block my bank card permanently?

Have you lost your credit card or had it stolen? Don’t worry, you can block your card permanently through BILnet on your desktop or in the mobile app, at any time.

You can also block your card by contacting Worldline on +352 49 10 10 to prevent any fraudulent use.
Once blocked, a new card will be ordered automatically.
Please note that blocking/replacement fees apply. Please consult the tariff overview by clicking here.

Please read the BILnet help section, which describes all of the steps to follow.