Alerte phishinghttps://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=1Alerte phishing<b>Alert: e-mail fraud attempts underway!</b><br><br> Be vigilant, fraudsters are trying to pass themselves off as BIL by sending you an e-mail inviting you to click on a fake BILnet link. Do not share any personal information and do not click on this link. BIL will NEVER ask you by text message, e-mail or telephone for your LuxTrust login and password (used in BILnet), or for your bank card number or secret code. <br><br>If you believe you are the victim of attempted fraud or in the event of fraudulent use of your card, contact Worldline by calling <a href="tel:+352491010">+352 4910-10</a>.1
BILnet - iOS 18https://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=18BILnet - iOS 18<b>Information for users of iOS 18 on iPhone/iPad:</b> <br>BILnet may encounter problems when signing transactions with a LuxTrust product on your device. In an emergency, we recommend that you carry out your transaction from another device. If possible, we recommend that you avoid updating your device. Our teams are actively working to resolve this situation.18

Have you lost your credit card or had it stolen? Don’t worry, you can block your card permanently through BILnet on your desktop or in the mobile app, at any time.

You can also block your card by contacting Worldline on +352 49 10 10 to prevent any fraudulent use.
Once blocked, a new card will be ordered automatically.
Please note that blocking/replacement fees apply. Please consult the tariff overview by clicking here.

Please read the BILnet help section, which describes all of the steps to follow.