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Managing day to day finances

 

 

Current accountshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/current-accounts.aspxCurrent accounts<!-- section : Comptes courants BIL --> <div data-section="Choose an account" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose an account!</h2> </div> <div class="grid-adaptive"> <div class="sub-column-50"> <h3 class="title-2">BIL Home</h3> <ul class="list-check"> <li>A standard current accounts</li> <li>A <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspx" title="Debit cards">V PAY Servicard debit card</a></li> <li>Access to <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx" title=" Online banking"> BILnet online banking</a></li> <li>Particularly attractive pricing</li> </ul> </div> <div class="sub-column-50"> <h3 class="title-2">BIL City</h3> <ul class="list-check"> <li>A service package</li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Credit card Visa">Visa Classic credit card</a>*</li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspx" title="Debit cards">V PAY Servicard debit card</a></li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Virtual credit card">BIL Webcard</a></li> <li>Access to <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx" title=" Online banking"> BILnet online banking</a></li> </ul> <p class="text-mention">* Subject to acceptance of the application.</p> </div> <div class="sub-column-50"> <h3 class="title-2">BIL World</h3> <ul class="list-check"> <li>A complete service package</li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Credit card Visa">Visa Classic credit card</a>*</li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Mastercard Gold credit card">Mastercard Gold credit card</a>*</li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspx" title="Debit cards">V PAY Servicard debit card</a></li> <li>One <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Virtual credit card">BIL Webcard</a></li> <li>Access to <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx" title=" BILnet online banking">BILnet online banking</a></li> <li>Attractive credit facilities*</li> <li>More comprehensive insurance policies linked to the <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspx" title="Mastercard Gold credit card">Mastercard Gold card</a></li> </ul> <p class="text-mention">* Subject to acceptance of the application.</p> </div> <div class="sub-column-50"> <h3 class="title-2">BIL Direct</h3> <ul class="list-check"> <li>Personal guidance</li> <li>An app to manage your accounts and cards</li> <li>A <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspx" title="Debit cards">V PAY Servicard debit card</a></li> </ul> </div> </div> </div> </div> <!-- section : comparatif comptes courants BIL --> <div data-section="Comparative" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">All about BIL accounts</h2> </div> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="20%"></th> <th width="20%">BIL Home</th> <th width="20%">BIL City</th> <th width="20%">BIL World</th> <th width="20%">BIL Direct</th> </tr> </thead> <tbody> <tr> <th>Standard monthly charges</th> <td>EUR 2.5</td> <td>EUR 6.5</td> <td>EUR 10</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Charges for 25-29 years old</th> <td>EUR 1</td> <td>EUR 4</td> <td>EUR 6.5</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Charges for 18-24 years old</th> <td>free</td> <td>free</td> <td>EUR 5</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Account</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Opening and account management</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Online Banking « BILnet »</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>SMS Banking</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Semi-annual statement issuance</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic account statements</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper account statements</th> <td>-</td> <td>Quarterly</td> <td>Monthly</td> <td>-</td> </tr> <tr> <th>Cards</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Debit cards</th> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY </td> </tr> <tr> <th>Personalizable cards</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Withdrawals outside BIL automatic teller machines</th> <td>1 free / month</td> <td>2 free / month</td> <td>4 free / month</td> <td>1 free / month</td> </tr> <tr> <th>Credit cards <sup>2</sup></th> <td>-</td> <td>Visa Classic<sup>3</sup></td> <td>Visa Classic<sup>3</sup> + Gold <sup>3</sup></td> <td>-</td> </tr> <tr> <th>BIL Webcard<sup>2</sup></th> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>5</sup></td> </tr> <tr> <th>Token LuxTrust</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Payment solutions</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Standing orders <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Direct debits <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic transfers <sup>1</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper transfers <sup>2</sup></th> <td>4 free per month</td> <td>6 free per month</td> <td>10 free per month</td> <td>2 free per month</td> </tr> <tr> <th>Credit solutions</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Current account overdraft<sup>3</sup></th> <td>-</td> <td>Up to EUR 1.250</td> <td>Up to EUR 5.000</td> <td>-</td> </tr> <tr> <th>Current account overdraft rates</th> <td>-</td> <td>reduced rate of 0.50%</td> <td>reduced rate of 0.50%</td> <td>-</td> </tr> <tr> <th>Personal loan application fees</th> <td>Standard rates</td> <td>Standard rates</td> <td>-50%</td> <td>Standard rates</td> </tr> <tr> <th>Personal interest rates</th> <td>Standard rates</td> <td>Standard rates</td> <td>Rate reduced by 0.25%</td> <td>Standard rates</td> </tr> </tbody> </table> </div> <p class="text-mention"> <sup>1</sup> applies only to European transfers<br> <sup>2</sup> subject to application approval<br> <sup>3</sup> with a maximum of 2 cards per account<br> <sup>4</sup> you must have at least EUR 1,000 paid into your current account each month for the account to remain free. Failure to comply will result in account charges of EUR 5 per month.<br> <sup>5</sup>The BIL Webcard card is included in the BILdirect package. Once your account is activated, order the card free of charge through the BILnet app. </p> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager?</p> <p><a class="btn-default" href="https://bil.solutions/rdv/index-en.html?utm_source=BILCOM&utm_medium=PAGE-BTN&utm_campaign=CURRENT-ACCOUNTS&utm_content=PAGE-RDV">Make an appointment</a></p> </div> </div> </div> <div class="section-smallbottomnull"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div>
Debit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspxDebit cards<script> jQuery(document).ready(function($){ //open popup $('.cd-popup-trigger').on('click', function(event){ event.preventDefault(); $('.cd-popup').addClass('is-visible'); }); //close popup $('.cd-popup').on('click', function(event){ if( $(event.target).is('.cd-popup-close') || $(event.target).is('.cd-popup') ) { event.preventDefault(); $(this).removeClass('is-visible'); } }); //close popup when clicking the esc keyboard button $(document).keyup(function(event){ if(event.which=='27'){ $('.cd-popup').removeClass('is-visible'); } }); }); </script> <!-- section : Cartes de débit BIL --> <div data-section="Big picture" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">BIL debit cards, for withdrawals and payments in Luxembourg and throughout Europe. Debit cards allow you to:</h2> <ul class="list-check"> <li>Withdraw cash from <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title=" Servibank ATMs">ATMs in Luxembourg</a> and throughout Europe thanks to the V PAY feature.</li> <li>Deposit cash at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a>.</li> <li>Make electronic payments in shops displaying the V PAY logo in Luxembourg and across Europe.</li> <li><i>Contactless</i> payment</li> </ul> <p>Using your <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx" title=" BILnet online banking">BILnet</a> client area, you can view transactions made with your debit card at any time.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_001.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Customise your debit card" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">Customise your debit card</h2> <p>Having a card in your image is easy! All you have to do is upload one of your own images or select a picture from our gallery.</p> <p>All of our debit cards can be customised (V PAY Servicard and V PAY Graffiti card), so why wait to put your stamp on yours!</p> <p><a href="https://finance.bil.com/BilNetFinancePlugin/Cards.mvc/RequestPhotoCard" class="btn-default">Customise your card</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_002.jpg" alt=""> </span> </div> </div> </div> <div class="cd-popup" role="alert"> <div class="cd-popup-container"> <p>We are currently performing maintenance to improve the quality of our card personalization tool. The applet will be available as soon as possible. We apologize for any inconvenience.</p> <a href="#0" class="cd-popup-close img-replace"></a> </div> <!-- cd-popup-container --> </div> <!-- cd-popup --> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Choose your debit card" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose your debit card:</h2> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="33%">Servicard V PAY</th> <th width="33%">V PAY Graffiti</th> </tr> </thead> <tbody> <tr> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_servicard-vpay.jpg" alt="Servicard V PAY"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_vpay-graffiti.jpg" alt="V PAY Graffiti"></td> </tr> <tr> <td>The V PAY Servicard is the ideal debit card for everyday use! It allows you to make withdrawals and payments in Luxembourg and throughout Europe, while keeping your budget under control thanks to automatic balance consultation before each transaction. You can also check the balance of your accounts at BIL ATMs and make transfers between them.</td> <td>The completely free card reserved for under 18s! No annual fees and no withdrawal fees in Luxembourg or abroad. You can also customise your V PAY Graffiti card for free!</td> </tr> </tbody> </table> </div> </div> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager ?</p> <p><a class="btn-default" href="https://bil.solutions/rdv/index-en.html?utm_source=BILCOM&utm_medium=PAGE-BTN&utm_campaign=DEBIT-CARDS&utm_content=PAGE-RDV">Make an appointment</a></p> </div> </div> </div> <!-- section : contenu --> <div data-section="Emergency numbers" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-adaptive text-center"> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 0px;">Lost or stolen card?<br><img src="/PublishingImages/six-payment-services-gris.jpg" style="width:80px;"/></h2> <p><span class="text-phone"><a href="tel:+352491010">+352 4910-10</a></span><br>Service available 24h/24</p> </div> <div class="sub-column-33"> <h2 class="title-1">Technical Hotline</h2> <p><span class="text-phone"><a href="tel:+35245904590">+352 4590-4590</a></span><br>Monday to Friday from 8 am to 7 pm</p> </div> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 15px;">Card assistance via Europ Assistance</h2> <p><span class="text-phone"><a href="tel:+3225419045">+32 2541-9045</a></span><br>Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver</p> </div> </div> </div> </div> <div class="section-smallbottomnull"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div>
Credit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspxCredit cards<!-- section : visa classic ou mastercard blue --> <div data-section="Visa Classic" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">Visa Classic</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Travel accident insurance included</li> <li>Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_001.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : mastercard gold --> <div data-section="Mastercard Gold" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">MasterCard Gold</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Travel accident insurance and assistance</li> <li>Trip cancellation insurance up to EUR 6,000</li> <li>Purchase protection of between EUR 100 and EUR 2,200 per item</li> <li> Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL World</strong> account.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/MasterCard-Gold.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : mastercard platinum --> <div data-section="Mastercard Platinum" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">Mastercard Platinum</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Europ Assistance cover (individuals and vehicles)</li> <li>Travel accident insurance and assistance</li> <li>Trip cancellation insurance up to EUR 15,000</li> <li>Purchase protection of between EUR 50 and EUR 4,000 per item</li> <li>“International” option: exclusive services, concierge and Priority Pass</li> <li> Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL Home</strong>, <strong>BIL City</strong> and <strong>BIL World</strong> accounts subject to a surcharge of EUR 200 per year.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_003.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : bil webcard --> <div data-section="BIL Webcard" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">BIL Webcard</h2> <p>Your virtual credit card is specifically designed for your low- and medium-value online purchases. For your security, the maximum usage limit is set at EUR 500 per month by default, protecting you from large debits in the event of fraud.</p> <p>This card is virtual and does not take the form of a plastic card, rather as a sequence of numbers that you enter when making purchases.</p> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_004.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : bil webcard --> <div id="comparatif" data-section="Compare our credit cards" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Compare our credit cards at a glance!</h2> </div> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="20%"></th> <th width="13.333%">Mastercard Blue</th> <th width="13.333%">Mastercard Gold</th> <th width="13.333%">Mastercard Platinum</th> <th width="13.333%">Mastercard Platinum International</th> <th width="13.333%">Visa Classic</th> <th width="13.333%">BIL Webcard</th> </tr> <tr> <td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Blue.jpg" alt="Mastercard Blue"><br><p style="font-size: 10px; margin-top: 5px;">The card will no longer be distributed as of 22 January 2018. </p></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Gold.jpg" alt="Mastercard Gold"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum.jpg" alt="Mastercard Platinum"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum_INT.jpg" alt="Mastercard Platinum International"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_VISA_classic.jpg" alt="Visa Classic"></td> <td></td> </tr> </thead> <tbody> <tr> <th>Withdrawals</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> </tr> <tr> <th>Payments</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>Only by remote (telephone, e-mail, internet)</td> </tr> <tr> <th>Travel Accident Insurance</th> <td><a href="/Documents/brochures/mc-blue-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-gold-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/visa-classic-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/webcard-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> </tr> <tr> <th>Other Insurance</th> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> <tr> <th>Progress payment</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> </tr> <tr> <th>Assistance</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Purchase Protection</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Travel Cancelation Insurance</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Delayed journey</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Missed departure</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Delayed luggage</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Baggage theft</th> <td>-</td> <td>-</td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Collision damage waiver insurance</th> <td>-</td> <td>-</td> <td><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Concierge</th> <td>-</td> <td>-</td> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> <tr> <th>Priority Pass</th> <td>-</td> <td>-</td> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> </tbody> </table> </div> </div> </div> <div data-section="Contactless payment" class="section-default" id="paiement-contactless"> <div class="page-wrapper"> <div class="grid-visual" data-position="right center"> <h2 class="title-1"><i>Contactless payment</i></h2> <p>BIL Mastercard and Visa credit cards now come equipped with <i>contactless</i> technology. This allows you to make payments of less than EUR 25 without having to insert your card into the terminal or enter your PIN.</p> <ul class="list-check"> <li><strong>Convenient and innovative</strong> : no more need for cash! Just place your card next to the terminal to make your payment.</li> <li><strong>Quick</strong> : make faster payments when you shop. It's just as secure, and much more practical.</li> <li><strong>Secure</strong> : credit cards with the contactless feature carry the same payment guarantees as traditional credit cards.</li> </ul> <p><strong>If you are already a client, you will receive a <i>contactless-enabled</i> card free of charge next time your credit card is automatically renewed.</strong></p> <p><a class="btn-default" href="https://www.youtube.com/watch?v=a_qCgzMU1X4" target="_blank"><i class="fa fa-play-circle"></i> How does it work?</a></p> <div class="grid-visual-item" style="width:100%;text-align:center;"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/visual-cartecredit-nfc.png" alt=""> </span> </div> </div> </div> </div> </div> <div data-section="Frequently asked questions" class="section-default is-silver" id="faq"> <div class="page-wrapper"> <div class="grid-center"> <h1 class="title-1">Frequently asked questions</h1> </div> <ul class="list-accordion"> <li> <h2 class="list-accordion-title">What should you do if your card is lost or stolen?</h2> <div class="list-accordion-content" style="display: none;"> <b><font color="red">+352 49 10 10</font></b><br> Available 24/7 </div> </li> <li> <h2 class="list-accordion-title">What should you do if you forget your code?</h2> <div class="list-accordion-content" style="display: none;"> Drop into your <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="The branches">BIL branch</a> and you will promptly receive your code by post. </div> </li> <li> <h2 class="list-accordion-title">Payment dates</h2> <div class="list-accordion-content" style="display: none;"> <div id="contenu-texte"> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td><h3 class="title-3">Month</h3></td> <td><h3 class="title-3">Statement date</h3></td> <td><h3 class="title-3">Date debited</h3></td> </tr> <tr><td>January</td> <td>20/01/2018</td> <td>02/02/2018</td> </tr> <tr><td>February</td> <td>24/02/2018</td> <td>09/03/2018</td> </tr> <tr><td>March</td> <td>24/03/2018</td> <td>06/04/2018</td> </tr> <tr><td>April</td> <td>21/04/2018</td> <td>04/05/2018</td> </tr> <tr><td>May</td> <td>19/05/2018</td> <td>04/06/2018</td> </tr> <tr><td>June</td> <td>23/06/2018</td> <td>06/07/2018</td> </tr> <tr><td>July</td> <td>21/07/2018</td> <td>03/08/2018</td> </tr> <tr><td>August</td> <td>25/08/2018</td> <td>07/09/2018</td> </tr> <tr><td>September</td> <td>22/09/2018</td> <td>05/10/2018</td> </tr> <tr><td>October</td> <td>20/10/2018</td> <td>02/11/2018</td> </tr> <tr><td>November</td> <td>24/11/2018</td> <td>07/12/2018</td> </tr> <tr><td>December</td> <td>15/12/2018</td> <td>28/12/2018</td> </tr> </tbody> </table> </div> </div> </div></li> <li> <h2 class="list-accordion-title">Do you have a contactless-compatible credit card?</h2> <div class="list-accordion-content" style="display: none;"> <strong><i>Contactless </i> payment is simple!</strong> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td width="250"><strong>What is contactless payment?</strong></td> <td>It is a technology that allows you to make a payment without needing to insert your credit card into the terminal.</td> </tr> <tr> <td><strong>How do I know if my card is contactless?</strong></td> <td>If the card is contactless-compatible, the contactless logo <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless1.JPG"> appears on the front of the card.</td> </tr> <tr> <td><strong>Where can I use my contactless card?</strong></td> <td>On all terminals displaying the contactless logo. <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless2.JPG"></td> </tr> <tr> <td><strong>How does my contactless card work?</strong></td> <td>Your card’s contactless feature uses a technology called short-wave transmission. To pay, you must hold your card a few centimetres from the payment terminal displaying the contactless logo. </td> </tr> <tr> <td><strong>How do I activate contactless?</strong></td> <td>Contactless will be activated on your card once you have either made a transaction in contact mode with your PIN at a retailer or changed your PIN or made a withdrawal (fees for withdrawal with credit card) at an ATM.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is convenient!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Is contactless payment faster?</strong></td> <td>Yes, contactless payment is faster. For small everyday purchases (below EUR 25), you save time in contactless mode because you no longer need to enter your PIN. In addition, you avoid needing to search for coins or notes and no longer need to wait for change.<br>For all other purchases (above EUR 25) made in contactless mode, you no longer need to insert your card into the terminal. You therefore save time on all your payments.</td> </tr> <tr> <td><strong>Does my card only allow me to make contactless payments?</strong></td> <td>No, it allows you to make all the payments that you are accustomed to making. The choice of payment type is yours: pay by contactless or insert your card. </td> </tr> <tr> <td><strong>Can I see the payments that I made in contactless mode on my account statement?</strong></td> <td>Yes, as with all payments made with your credit card, all transactions are identified on your account statement, indicating the amount, date, and reference of the retailer with whom you made the payment. </td> </tr> <tr> <td><strong>Can I withdraw money from an ATM with my contactless card?</strong></td> <td>Yes, nothing changes. Simply insert your card and enter your PIN.</td> </tr> <tr> <td><strong>What amounts can I pay in contactless mode?</strong></td> <td>In Luxembourg, all payments, regardless of the amount, can be made in contactless mode. Below EUR 25, there is no need to enter your PIN. Above EUR 25, you will be asked for the PIN. These limits are valid in Luxembourg and differ among countries.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is secure!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Can I perform a contactless transaction without realising it?</strong></td> <td>No, it is impossible to make a contactless payment without wanting to. You are the one who triggers the payment by holding your card a few centimetres from the retailer's terminal to approve the amount entered. If it is farther away, your contactless card cannot be activated. You therefore remain in control of your contactless payments. Lastly, all contactless transactions conclude with the issuance of a receipt.</td> </tr> <tr> <td><strong>Can I cause multiple payments by holding my contactless card up to the payment terminal too long?</strong></td> <td>No, there is no risk of that happening. Once the contactless payment has been validated by holding your card a few centimetres away, the connection between your card and the payment terminal is automatically and instantly interrupted. To make a new contactless payment, the merchant must repeat the procedure at the payment terminal by entering a new payment amount.</td> </tr> <tr> <td><strong>Can I be asked for my PIN for amounts below EUR 25?</strong></td> <td>Random checks are done for amounts below EUR 25 for security reasons.</td> </tr> <tr> <td><strong>Do I have the same protection with my contactless card as with my current card?</strong></td> <td>Yes, your contactless card, like all credit cards, meets the same security criteria and makes you benefit from the same protections as your old card.</td> </tr> <tr> <td><strong>If my card is lost or stolen, can fraudsters make contactless payments?</strong></td> <td>First of all, contact Cetrel on (+352) 49 10 10 (24/7) to freeze your card. You are protected once your card is frozen.<br>In addition, use of your card in contactless mode without your PIN is limited to EUR 25 per payment and subject to an overall limit of 100 EUR. For purchases exceeding EUR 25, a PIN is required. This security measure makes it possible to ensure that it is actually you who is using the card and limits the risk of fraudulent use of your card. If you are a victim of fraud, you will have the same protections as with your current card.</td> </tr> </tbody> </table> </div> </div> </li> </ul> </div> </div> <!-- section : contenu --> <div data-section="Emergency numbers" class="section-default"> <div class="page-wrapper"> <div class="grid-adaptive text-center"> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 0px;">Lost or stolen card?<br><img src="/PublishingImages/six-payment-services.jpg" style="width:80px;"/></h2> <p><span class="text-phone"><a href="tel:+352491010">+352 4910-10</a></span><br>Service available 24h/24</p> </div> <div class="sub-column-33"> <h2 class="title-1">Technical Hotline</h2> <p><span class="text-phone"><a href="tel:+35245904590">+352 4590-4590</a></span><br>Monday to Friday from 8 am to 7 pm</p> </div> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom:15px;">Card assistance via Europ Assistance</h2> <p><span class="text-phone"><a href="tel:+3225419045">+32 2541-9045</a></span><br>Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver</p> </div> </div> </div> </div> <div class="section-smallbottomnull is-silver"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div>
BILnet - Your bank, onlinehttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspxBILnet - Your bank, online <main> <section class="section-header"> <div class="container"> <div class="row"> <div class="col-md-12"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/HeaderVisuel.jpg" alt="" class="hidden-sm-down"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/HeaderVisuelMobile.jpg" alt="" class="hidden-md-up"> <div class="header-text"> <h3>BILnet </h3> <p>Your bank, online.</p> </div> </div> </div> </div> </section> <nav id="navbar"> <ul> <li ><a href="#avantages" class="scrolltolink">Advantages and benefits</a></li> <li ><a href="#experience" class="scrolltolink">A unique experience</a></li> <li ><a href="#faq" class="scrolltolink">FAQ</a></li> <li ><a href="#demande" class="scrolltolink">Request access</a></li> </ul> </nav> <section class="section-first"> <div class="container"> <div class="row"> <div class="col-md-6"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/SCREEN_ALL.png" class="screen animatable bounceInLeft"> </div> <div class="col-md-4"> <h3> Direct, easy and secure access to your accounts </h3> <p> Manage all of your accounts in a user-friendly, ultra-secure environment. Carry out your transactions remotely and in real time using the device of your choice. </p> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/PICTO_DISPLAY.png" class="picto"> </div> </div> <div class="row pas-encore"> <div class="col-md-6 text-center"> <p>Don't have the app yet?</p> <a href="https://itunes.apple.com/fr/app/bilnet-mobile/id455960649?mt=8;" class="btn btn-violet-inverse" id="lienapplication" target="_blank">DOWNLOAD BILnet</a> </div> <div class="col-md-6 text-center"> <p>First connexion ?</p> <a href="/Documents/divers/guide-bienvenue-bilnet-en.PDF" class="btn btn-violet-inverse" target="_blank">DOWNLOAD THE GUIDE</a> </div> </div> </div> </section> <section class="section-second" id="avantages"> <div class="container"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/FAISCEAUX.png" class="img-faisceau"> </div> <h2 class="text-center">Advantages and benefits of my online banking service</h2> <div class="container"> <div class="row"> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>EASY</h4> <p>Thanks to its advanced design, you can enjoy all of your bank’s services on the device of your choice.</p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>SECURE</h4> <p> Carry out your day-to-day transactions in a highly secure environment. </p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>INNOVATIVE</h4> <p> Access a vast array of features and benefit from ongoing developments. </p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>ACCESSIBLE</h4> <p> Customise your notifications and have a direct line of contact with your bank. </p> </div> <div class="triangle triangle-wdev"></div> </div> </div> </div> </section> <section class="section-third" id="experience"> <h2 class="text-center"> A SPECIAL EXPERIENCE, <br>A BROAD RANGE OF FEATURES </h2> <div class="container"> <div class="row"> <div class="col-md-6 image-left"> <div id="macbook-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/DESKTOP.png" class="image-first animatable bounceInLeft" id="macbook-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="macbook-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_02.png" class="image-slide" id="macbook-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_03.png" class="image-slide" id="macbook-3"> </div> <div id="iphone-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/IPHONE.png" class="image-second animatable bounceInLeft" id="iphone-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="iphone-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_02.png" class="image-slide" id="iphone-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_03.png" class="image-slide" id="iphone-3"> </div> <div id="ipad-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/IPAD.png" class="image-third animatable bounceInLeft" id="ipad-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="ipad-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_02.png" class="image-slide" id="ipad-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_03.png" class="image-slide" id="ipad-3"> </div> </div> <div class="col-md-6"> <div class="item"> <i class="fa fa-check-circle" style="font-size: 30px"></i> <h5>Open, view and manage your accounts</h5> <ul class="detail-list"> <li>Open a current account in just a few minutes with the BILnet app</li> <li>Check balances and transactions for all or selected accounts</li> <li>Customise account headings</li> <li>View all your direct debits</li> <li>Open a savings or securities account</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-paper-plane" style="font-size: 30px"></i> <h5>Manage your transfers and payments more quickly</h5> <ul class="detail-list"> <li>Make domestic and international credit transfers and create standing orders in just a few clicks</li> <li>Create and manage the list of your beneficiaries and standing orders</li> <li>Make payments with your smartphone using the DigiCash app</li> <li>Withdraw cash without a bank card using the QuickMoney feature</li> </ul> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> <div class="show-details"><i class="fa fa-plus-circle"></i></div> </div> <div class="item"> <i class="fa fa-credit-card" style="font-size: 30px"></i> <h5>Manage your bank cards</h5> <ul class="detail-list"> <li>Check account balances and recent transactions for all your bank cards</li> <li>Customise the design of your debit card</li> <li>Change your card limits</li> <li>Order a new card directly</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-line-chart" style="font-size: 30px"></i> <h5>Publish and store your electronic documents</h5> <ul class="detail-list"> <li>Download all your banking documents and card statements in PDF format</li> <li>Choose the paperless option</li> <li>Receive debit advice at any time</li> <li>Create your investor profile</li> <li>Request your portfolio valuation</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-file-o" style="font-size: 30px"></i> <h5>Check your investments and loans</h5> <ul class="detail-list"> <li>Access your shares, bonds, funds and structured products</li> <li>Trade in real time on more than 12 stock exchanges worldwide</li> <li>Make deferred purchases and sales of securities already held in your portfolio (equities, funds, bonds)</li> <li>Receive quotations of your choice in real time with text message and email alerts</li> <li>Simulate your loan application and apply online</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-comments" style="font-size: 30px"></i> <h5>Stay in touch with your bank</h5> <ul class="detail-list"> <li>Access your secure messaging facility used for correspondence with BIL</li> <li>Send and receive attachments of your choice directly</li> <li>Contact the technical hotline with any practical questions</li> <li>Receive all BIL services and advice through the BIL call centre</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> </div> </div> </div> </section> <section class="section-four" id="faq"> <div class="text-center"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/PICTO_QUESTION.png" id="picto-faq"> </div> <h2 class="text-center">ONLINE BANKING FAQ</h2> <p class="text-center">Browse the answers to your most frequently asked questions about your online bank and its features.</p> <div class="container"> <div class="row"> <div class="col-md-6"> <ul> <li> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/generalites-bilnet.html" target="_blank">BILNET <i class="fa fa-angle-right pull-right"></i> </a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-bilnet-mobile.html" target="_blank">BILnet app<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/documents-electroniques.html" target="_blank">Electronic documents<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/personaldata.html" target="_blank">Personal data <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/gestion-des-mandataires.html" target="_blank">Management of authorised representatives<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/liste-des-contrats.html" target="_blank">List of your contracts <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/operations-a-signer.html" target="_blank">Transactions to be signed <i class="fa fa-angle-right pull-right"></i></a> </li> </ul> </div> <div class="col-md-6"> <ul> <li> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/ordre-permanent.html" target="_blank">Standing orders <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/politique-signature.html" target="_blank">Signature policy <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/quickmoney.html" target="_blank">QuickMoney <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-cartes.html" target="_blank">Bank cards <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/securite.html" target="_blank">Security <i class="fa fa-angle-right pull-right"></i></a> <a href="https://www.luxtrust.lu/en/faq" target="_blank">LuxTrust <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-zero-papier.html" target="_blank">Paperless <i class="fa fa-angle-right pull-right"></i></a> </li> </ul> </div> </div> </div> </section> <section class="section-five" id="demande"> <div class="col-md-8 offset-md-2 text-center"> <h2>REQUEST ACCESS TO BILnet</h2> <p>Do you already have a BIL account, but no BILnet access yet? <br>A LuxTrust product (Token, Smartcard or Signing Stick) is required to log in to BILnet. </p> <p>If you already have one, you can use it. If not, a Token will be provided free of charge by BIL when access is granted to BILnet.</p> <a href="https://finance.bil.com/BilNetFinancePlugin/Formulaires.mvc/FormulaireConnexion?lang=en" class="btn btn-violet" target="_blank">Request access to BILnet</a> </div> </section> <div class="section-smallbottomnull"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div> </main>