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Managing day to day finances

 

 

Online accounthttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-account.aspxOnline account<!-- section : Présentation BILdirect --> <div data-section="BILdirect" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left center"> <h2 class="title-1">BILdirect</h2> <p class="title-1-description">A simple, free online offer.</p> <ul class="list-check"> <li>Open your online current account quickly.</li> <li>Manage your day-to-day banking operations easily online.</li> <li>Enjoy a V PAY Servicard bank card and MasterCard BIL Webcard.</li> <li>Receive a LuxTrust Token to secure your online transactions.</li> </ul> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Order BILdirect</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Comptesenligne_EN.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : description BILdirect --> <div data-section="Services" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">BILdirect</h2> </div> <div class="grid-adaptive"> <div class="sub-column-50"> <h3 class="title-2">Two bank cards free of charge</h3> <p>With BILdirect, the following bank cards are included even after the first year!</p> <ul class="list-1"> <li>V PAY Servicard bank card for withdrawals and payments within the limit of the available account balance</li> <li>Mastercard BIL Webcard has been specially designed for your low- and medium-value online purchases</li> <li>Special offer: receive a 25% discount on your Visa Classic credit card!</li> </ul> <h3 class="title-2">Innovative services</h3> <ul class="list-1"> <li><strong>QuickBanking™ :</strong> to quickly check your accounts from your mobile, without using a Token.</li> <li><strong>QuickMoney™ : </strong> withdraw cash from our ATMs without using a bank card.</li> <li><strong>BIL Digicash :</strong> pay using your mobile by scanning a QR code, pay back a friend or request payment using only a mobile phone number.</li> </ul> </div> <div class="sub-column-50"> <h3 class="title-2">No charges on everyday transactions</h3> <p>With BILdirect, some of your everyday transactions are free: </p> <ul class="list-1"> <li>Free current account opening</li> <li>No account handling charges</li> <li>Free withdrawals from the BIL network with your V PAY card or using QuickMoney™</li> <li>1 free V PAY withdrawal in euro per month from other ATMs in the European Union</li> <li>Free cash deposits 24/7 at all of our Servibank ATMs</li> <li>Free online bank statements</li> <li>No transfer fees in the European Union</li> </ul> <p>View all of our <a href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Fiche-InternetBanking-en.pdf" target="_blank">fee schedules</a>.</p> </div> </div> </div> </div> <!-- section : souscrire BILdirect --> <div data-section="Subscribe" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">Subscribing to BILdirect</h2> <h3 class="title-3">Three steps to open your BILdirect account</h3> <ol class="list-2"> <li>Complete and print your online account opening file.</li> <li>Send your application by post or drop it off at any BIL branch.</li> <li>After making a transfer of EUR 50, activate BILdirect as soon as you receive your Token and login guide.</li> </ol> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Subscribe to BILdirect</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-comptesenligne_002.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : conditions BILdirect --> <div data-section="Conditions" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="left center"> <h2 class="title-1">Conditions</h2> <p>To enjoy your BILdirect current account free of charge, you must observe one of these two conditions:</p> <ul class="list-1"> <li>Guarantee that EUR 1,000 is credited to the current account every month.</li> <li>Maintain a minimum balance of EUR 2,000 in the account.</li> </ul> <p><strong>Are you a student?</strong> No conditions apply.<br>Get all the term and conditions of this offer in the BILdirect <a href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Fiche-InternetBanking-en.pdf" target="_blank">fee schedule</a>.</p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-comptesenligne_003_EN.jpg" alt=""> </span> </div> </div> </div> </div> </div>
Current accountshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/current-accounts.aspxCurrent accounts<!-- section : Comptes courants BIL --> <div data-section="Choose an account" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose an account!</h2> </div> <div class="grid-adaptive"> <div class="sub-column-33"> <h3 class="title-2">BIL Home</h3> <ul class="list-check"> <li>A standard current account</li> <li>A V PAY Servicard debit card</li> <li>Access to BILnet online banking</li> <li>Particularly attractive pricing</li> </ul> </div> <div class="sub-column-33"> <h3 class="title-2">BIL City</h3> <ul class="list-check"> <li>A service package</li> <li>One or two Visa Classic or MasterCard Blue credit cards*</li> <li>One or two V PAY Servicard or V PAY debit cards</li> <li>One BIL Webcard</li> <li>Access to BILnet online banking</li> </ul> <p class="text-mention">* Subject to acceptance of the application.</p> </div> <div class="sub-column-33"> <h3 class="title-2">BIL World</h3> <ul class="list-check"> <li>A complete service package</li> <li>One or two Visa Classic or MasterCard Blue credit cards*</li> <li>One MasterCard Gold credit card*</li> <li>One or two V PAY Servicard or V PAY debit cards</li> <li>One BIL Webcard</li> <li>Access to BILnet online banking</li> <li>Attractive credit facilities*</li> <li>More comprehensive insurance policies linked to the MasterCard Gold card</li> </ul> <p class="text-mention">* Subject to acceptance of the application.</p> </div> </div> </div> </div> <!-- section : comparatif comptes courants BIL --> <div data-section="Comparative" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">All about BIL accounts</h2> </div> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="20%"></th> <th width="26.666%">BIL Home</th> <th width="26.666%">BIL City</th> <th width="26.666%">BIL World</th> </tr> </thead> <tbody> <tr> <th>Standard monthly charges</th> <td>EUR 2.5</td> <td>EUR 6.5</td> <td>EUR 10</td> </tr> <tr> <th>Charges for 25-29 years old</th> <td>EUR 1</td> <td>EUR 4</td> <td>EUR 6.5</td> </tr> <tr> <th>Charges for 18-24 years old</th> <td>free</td> <td>free</td> <td>EUR 5</td> </tr> <tr> <th>Account</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Opening and account management</th> <td></td> <td></td> <td></td> </tr> <tr> <th>Online Banking « BILnet »</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>SMS Banking</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Semi-annual statement issuance</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic account statements</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper account statements</th> <td>-</td> <td>Quarterly</td> <td>Monthly</td> </tr> <tr> <th>Cards</th> <td></td> <td></td> <td></td> </tr> <tr> <th>Debit cards</th> <td>Servicard V PAY <sup>3</sup></td> <td>V PAY / Servicard V PAY <sup>3</sup></td> <td>V PAY / Servicard V PAY <sup>3</sup></td> </tr> <tr> <th>Personalizable cards</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Withdrawals outside BIL automatic teller machines</th> <td>1 free / month</td> <td>2 free / month</td> <td>4 free / month</td> </tr> <tr> <th>Credit cards <sup>2</sup></th> <td>-</td> <td>Visa Classic / MasterCard Blue <sup>3</sup></td> <td>Visa Classic / MasterCard Blue <sup>3</sup> + Gold <sup>3</sup></td> </tr> <tr> <th>BIL Webcard</th> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> </tr> <tr> <th>Token LuxTrust</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Payment solutions</th> <td></td> <td></td> <td></td> </tr> <tr> <th>Standing orders <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Direct debits <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic transfers <sup>1</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper transfers <sup>2</sup></th> <td>4 free per month</td> <td>6 free per month</td> <td>10 free per month</td> </tr> <tr> <th>Credit solutions</th> <td></td> <td></td> <td></td> </tr> <tr> <th>Current account overdraft<sup>3</sup></th> <td>-</td> <td>Up to EUR 1.250</td> <td>Up to EUR 5.000</td> </tr> <tr> <th>Current account overdraft rates</th> <td>-</td> <td>reduced rate of 0.50%</td> <td>reduced rate of 0.50%</td> </tr> <tr> <th>Personal loan application fees</th> <td>Standard rates</td> <td>Standard rates</td> <td>-50%</td> </tr> <tr> <th>Personal interest rates</th> <td>Standard rates</td> <td>Standard rates</td> <td>Rate reduced by 0.25%</td> </tr> </tbody> </table> </div> <p class="text-mention"> <sup>1</sup> applies only to European transfers<br> <sup>2</sup> subject to application approval<br> <sup>3</sup> with a maximum of 2 cards per account </p> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager?</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx">Make an appointment</a></p> </div> </div> </div>
Debit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspxDebit cards<script> jQuery(document).ready(function($){ //open popup $('.cd-popup-trigger').on('click', function(event){ event.preventDefault(); $('.cd-popup').addClass('is-visible'); }); //close popup $('.cd-popup').on('click', function(event){ if( $(event.target).is('.cd-popup-close') || $(event.target).is('.cd-popup') ) { event.preventDefault(); $(this).removeClass('is-visible'); } }); //close popup when clicking the esc keyboard button $(document).keyup(function(event){ if(event.which=='27'){ $('.cd-popup').removeClass('is-visible'); } }); }); </script> <!-- section : Cartes de débit BIL --> <div data-section="Big picture" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">BIL debit cards, for withdrawals and payments in Luxembourg and throughout Europe. Debit cards allow you to:</h2> <ul class="list-check"> <li>Withdraw cash from ATMs in Luxembourg and throughout Europe thanks to the V PAY feature.</li> <li>Deposit cash at Servibank+ ATMs.</li> <li>Make electronic payments in shops displaying the V PAY logo in Luxembourg and across Europe.</li> <li><i>Contactless</i> payment</li> </ul> <p>Using your BILnet client area, you can view transactions made with your debit card at any time.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_001.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Customise your debit card" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">Customise your debit card</h2> <p>Having a card in your image is easy! All you have to do is upload one of your own images or select a picture from our gallery.</p> <p>All of our debit cards can be customised (V PAY, V PAY Servicard and V PAY Graffiti card), so why wait to put your stamp on yours!</p> <p><a href="https://finance.bil.com/BilNetFinancePlugin/Cards.mvc/RequestPhotoCard" class="btn-default">Customise your card</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_002.jpg" alt=""> </span> </div> </div> </div> <div class="cd-popup" role="alert"> <div class="cd-popup-container"> <p>We are currently performing maintenance to improve the quality of our card personalization tool. The applet will be available as soon as possible. We apologize for any inconvenience.</p> <a href="#0" class="cd-popup-close img-replace"></a> </div> <!-- cd-popup-container --> </div> <!-- cd-popup --> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Choose your debit card" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose your debit card:</h2> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="33%">Servicard V PAY</th> <th width="33%">V PAY </th> <th width="33%">V PAY Graffiti</th> </tr> </thead> <tbody> <tr> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_servicard-vpay.jpg" alt="Servicard V PAY"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_vpay.jpg" alt="V PAY"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_vpay-graffiti.jpg" alt="V PAY Graffiti"></td> </tr> <tr> <td>The V PAY Servicard is the ideal debit card for everyday use! It allows you to make withdrawals and payments in Luxembourg and throughout Europe, while keeping your budget under control thanks to automatic balance consultation before each transaction. You can also check the balance of your accounts at BIL ATMs and make transfers between them.</td> <td>The V PAY card allows you greater freedom in your payments in Luxembourg and abroad, with a higher usage limit.</td> <td>The completely free card reserved for under 18s! No annual fees and no withdrawal fees in Luxembourg or abroad. You can also customise your V PAY Graffiti card for free!</td> </tr> </tbody> </table> </div> </div> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager ?</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx">Make an appointment</a></p> </div> </div> </div> <!-- section : contenu --> <div data-section="Emergency numbers" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-adaptive text-center"> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 0px;">Lost or stolen card?<br><img src="/PublishingImages/six-payment-services-gris.jpg" style="width:80px;"/></h2> <p><span class="text-phone"><a href="tel:+352491010">+352 4910-10</a></span><br>Service available 24h/24</p> </div> <div class="sub-column-33"> <h2 class="title-1">Technical Hotline</h2> <p><span class="text-phone"><a href="tel:+35245904590">+352 4590-4590</a></span><br>Monday to Friday from 8 am to 7 pm</p> </div> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 15px;">Card assistance via Europe Assistance</h2> <p><span class="text-phone"><a href="tel:+3225419045">+32 2541-9045</a></span><br>Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver</p> </div> </div> </div> </div>
Credit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspxCredit cards<!-- section : visa classic ou mastercard blue --> <div data-section="Visa Classic & MasterCard Blue" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">Visa Classic & MasterCard Blue</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at Servibank+ ATMs</li> <li>Travel accident insurance included</li> <li>Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_001.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : mastercard gold --> <div data-section="MasterCard Gold" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">MasterCard Gold</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at Servibank+ ATMs</li> <li>Travel accident insurance and assistance</li> <li>Trip cancellation insurance up to EUR 6,000</li> <li>Purchase protection of between EUR 100 and EUR 2,200 per item</li> <li>Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL World</strong> account.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/MasterCard-Gold.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : mastercard platinum --> <div data-section="MasterCard Platinum" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">MasterCard Platinum</h2> <ul class="list-check"> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at Servibank+ ATMs</li> <li>Europ Assistance cover (individuals and vehicles)</li> <li>Travel accident insurance and assistance</li> <li>Trip cancellation insurance up to EUR 15,000</li> <li>Purchase protection of between EUR 50 and EUR 4,000 per item</li> <li>“International” option: exclusive services, concierge and Priority Pass</li> <li>Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL Home</strong>, <strong>BIL City</strong> and <strong>BIL World</strong> accounts subject to a surcharge of EUR 200 per year.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_003.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : bil webcard --> <div data-section="BIL Webcard" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">BIL Webcard</h2> <p>Your virtual credit card is specifically designed for your low- and medium-value online purchases. For your security, the maximum usage limit is set at EUR 500 per month by default, protecting you from large debits in the event of fraud.</p> <p>This card is virtual and does not take the form of a plastic card, rather as a sequence of numbers that you enter when making purchases.</p> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/lp/2015/devenez-client/index-en.html">Open an account</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_004.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : bil webcard --> <div id="comparatif" data-section="Compare our credit cards" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Compare our credit cards at a glance!</h2> </div> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="20%"></th> <th width="13.333%">MasterCard Blue</th> <th width="13.333%">MasterCard Gold</th> <th width="13.333%">MasterCard Platinum</th> <th width="13.333%">MasterCard Platinum International</th> <th width="13.333%">Visa Classic</th> <th width="13.333%">BIL Webcard</th> </tr> <tr> <td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Blue.jpg" alt="MasterCard Blue"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Gold.jpg" alt="MasterCard Gold"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum.jpg" alt="MasterCard Platinum"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum_INT.jpg" alt="MasterCard Platinum International"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_VISA_classic.jpg" alt="Visa Classic"></td> <td></td> </tr> </thead> <tbody> <tr> <th>Withdrawals</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> </tr> <tr> <th>Payments</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>Only by remote (telephone, e-mail, internet)</td> </tr> <tr> <th>Travel Accident Insurance</th> <td><a href="/Documents/brochures/mc-blue-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-gold-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/visa-classic-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/webcard-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> </tr> <tr> <th>Other Insurance</th> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> <tr> <th>Progress payment</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> </tr> <tr> <th>Assistance</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Purchase Protection</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Travel Cancelation Insurance</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Delayed journey</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Missed departure</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Delayed luggage</th> <td>-</td> <td><a href="/Documents/brochures/mc-gold-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Baggage theft</th> <td>-</td> <td>-</td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Collision damage waiver insurance</th> <td>-</td> <td>-</td> <td><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick-dl.png" alt=""></a></td> <td>-</td> <td>-</td> </tr> <tr> <th>Concierge</th> <td>-</td> <td>-</td> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> <tr> <th>Priority Pass</th> <td>-</td> <td>-</td> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> <td>-</td> </tr> </tbody> </table> </div> </div> </div> <div data-section="Contactless payment" class="section-default" id="paiement-contactless"> <div class="page-wrapper"> <div class="grid-visual" data-position="right center"> <h2 class="title-1"><i>Contactless payment</i></h2> <p>BIL MasterCard and Visa credit cards now come equipped with <i>contactless</i> technology. This allows you to make payments of less than EUR 25 without having to insert your card into the terminal or enter your PIN.</p> <ul class="list-check"> <li><strong>Convenient and innovative</strong> : no more need for cash! Just place your card next to the terminal to make your payment.</li> <li><strong>Quick</strong> : make faster payments when you shop. It's just as secure, and much more practical.</li> <li><strong>Secure</strong> : credit cards with the contactless feature carry the same payment guarantees as traditional credit cards.</li> </ul> <p><strong>If you are already a client, you will receive a <i>contactless-enabled</i> card free of charge next time your credit card is automatically renewed.</strong></p> <p><a class="btn-default" href="https://www.youtube.com/watch?v=a_qCgzMU1X4" target="_blank"><i class="fa fa-play-circle"></i> How does it work?</a></p> <div class="grid-visual-item" style="width:100%;text-align:center;"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/visual-cartecredit-nfc.png" alt=""> </span> </div> </div> </div> </div> </div> <div data-section="Frequently asked questions" class="section-default is-silver" id="faq"> <div class="page-wrapper"> <div class="grid-center"> <h1 class="title-1">Frequently asked questions</h1> </div> <ul class="list-accordion"> <li> <h2 class="list-accordion-title">What should you do if your card is lost or stolen?</h2> <div class="list-accordion-content" style="display: none;"> <b><font color="red">+352 49 10 10</font></b><br> Available 24/7 </div> </li> <li> <h2 class="list-accordion-title">What should you do if you forget your code?</h2> <div class="list-accordion-content" style="display: none;"> Drop into your BIL branch and you will promptly receive your code by post. </div> </li> <li> <h2 class="list-accordion-title">Payment dates</h2> <div class="list-accordion-content" style="display: none;"> <div id="contenu-texte"> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td><h3 class="title-3">Month</h3></td> <td><h3 class="title-3">Statement date</h3></td> <td><h3 class="title-3">Date debited</h3></td> </tr> <tr> <td>January</td> <td>21/01/2017</td> <td>03/02/2017</td> </tr> <tr> <td>February</td> <td>25/02/2017</td> <td>10/03/2017</td> </tr> <tr> <td>March</td> <td>25/03/2017</td> <td>07/04/2017</td> </tr> <tr> <td>April</td> <td>22/04/2017</td> <td>056/05/2017</td> </tr> <tr> <td>May</td> <td>20/05/2017</td> <td>02/06/2017</td> </tr> <tr> <td>June</td> <td>24/06/2017</td> <td>07/07/2017</td> </tr> <tr> <td>July</td> <td>22/07/2017</td> <td>04/08/2017</td> </tr> <tr> <td>August</td> <td>19/08/2017</td> <td>01/09/2017</td> </tr> <tr> <td>September</td> <td>23/09/2017</td> <td>06/10/2017</td> </tr> <tr> <td>October</td> <td>21/10/2017</td> <td>03/11/2017</td> </tr> <tr> <td>November</td> <td>25/11/2017</td> <td>08/12/2017</td> </tr> <tr> <td>December</td> <td>16/12/2017</td> <td>29/12/2017</td> </tr> </tbody> </table> </div> </div> </div></li> <li> <h2 class="list-accordion-title">Do you have a contactless-compatible credit card?</h2> <div class="list-accordion-content" style="display: none;"> <strong><i>Contactless </i> payment is simple!</strong> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td width="250"><strong>What is contactless payment?</strong></td> <td>It is a technology that allows you to make a payment without needing to insert your credit card into the terminal.</td> </tr> <tr> <td><strong>How do I know if my card is contactless?</strong></td> <td>If the card is contactless-compatible, the contactless logo <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless1.JPG"> appears on the front of the card.</td> </tr> <tr> <td><strong>Where can I use my contactless card?</strong></td> <td>On all terminals displaying the contactless logo. <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless2.JPG"></td> </tr> <tr> <td><strong>How does my contactless card work?</strong></td> <td>Your card’s contactless feature uses a technology called short-wave transmission. To pay, you must hold your card a few centimetres from the payment terminal displaying the contactless logo. </td> </tr> <tr> <td><strong>How do I activate contactless?</strong></td> <td>Contactless will be activated on your card once you have either made a transaction in contact mode with your PIN at a retailer or changed your PIN or made a withdrawal (fees for withdrawal with credit card) at an ATM.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is convenient!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Is contactless payment faster?</strong></td> <td>Yes, contactless payment is faster. For small everyday purchases (below EUR 25), you save time in contactless mode because you no longer need to enter your PIN. In addition, you avoid needing to search for coins or notes and no longer need to wait for change.<br>For all other purchases (above EUR 25) made in contactless mode, you no longer need to insert your card into the terminal. You therefore save time on all your payments.</td> </tr> <tr> <td><strong>Does my card only allow me to make contactless payments?</strong></td> <td>No, it allows you to make all the payments that you are accustomed to making. The choice of payment type is yours: pay by contactless or insert your card. </td> </tr> <tr> <td><strong>Can I see the payments that I made in contactless mode on my account statement?</strong></td> <td>Yes, as with all payments made with your credit card, all transactions are identified on your account statement, indicating the amount, date, and reference of the retailer with whom you made the payment. </td> </tr> <tr> <td><strong>Can I withdraw money from an ATM with my contactless card?</strong></td> <td>Yes, nothing changes. Simply insert your card and enter your PIN.</td> </tr> <tr> <td><strong>What amounts can I pay in contactless mode?</strong></td> <td>In Luxembourg, all payments, regardless of the amount, can be made in contactless mode. Below EUR 25, there is no need to enter your PIN. Above EUR 25, you will be asked for the PIN. These limits are valid in Luxembourg and differ among countries.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is secure!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Can I perform a contactless transaction without realising it?</strong></td> <td>No, it is impossible to make a contactless payment without wanting to. You are the one who triggers the payment by holding your card a few centimetres from the retailer's terminal to approve the amount entered. If it is farther away, your contactless card cannot be activated. You therefore remain in control of your contactless payments. Lastly, all contactless transactions conclude with the issuance of a receipt.</td> </tr> <tr> <td><strong>Can I cause multiple payments by holding my contactless card up to the payment terminal too long?</strong></td> <td>No, there is no risk of that happening. Once the contactless payment has been validated by holding your card a few centimetres away, the connection between your card and the payment terminal is automatically and instantly interrupted. To make a new contactless payment, the merchant must repeat the procedure at the payment terminal by entering a new payment amount.</td> </tr> <tr> <td><strong>Can I be asked for my PIN for amounts below EUR 25?</strong></td> <td>Random checks are done for amounts below EUR 25 for security reasons.</td> </tr> <tr> <td><strong>Do I have the same protection with my contactless card as with my current card?</strong></td> <td>Yes, your contactless card, like all credit cards, meets the same security criteria and makes you benefit from the same protections as your old card.</td> </tr> <tr> <td><strong>If my card is lost or stolen, can fraudsters make contactless payments?</strong></td> <td>First of all, contact Cetrel on (+352) 49 10 10 (24/7) to freeze your card. You are protected once your card is frozen.<br>In addition, use of your card in contactless mode without your PIN is limited to EUR 25 per payment and subject to an overall limit of 100 EUR. For purchases exceeding EUR 25, a PIN is required. This security measure makes it possible to ensure that it is actually you who is using the card and limits the risk of fraudulent use of your card. If you are a victim of fraud, you will have the same protections as with your current card.</td> </tr> </tbody> </table> </div> </div> </li> </ul> </div> </div> <!-- section : contenu --> <div data-section="Emergency numbers" class="section-default"> <div class="page-wrapper"> <div class="grid-adaptive text-center"> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 0px;">Lost or stolen card?<br><img src="/PublishingImages/six-payment-services.jpg" style="width:80px;"/></h2> <p><span class="text-phone"><a href="tel:+352491010">+352 4910-10</a></span><br>Service available 24h/24</p> </div> <div class="sub-column-33"> <h2 class="title-1">Technical Hotline</h2> <p><span class="text-phone"><a href="tel:+35245904590">+352 4590-4590</a></span><br>Monday to Friday from 8 am to 7 pm</p> </div> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom:15px;">Card assistance via Europe Assistance</h2> <p><span class="text-phone"><a href="tel:+3225419045">+32 2541-9045</a></span><br>Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver</p> </div> </div> </div> </div>
Online bankhttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspxOnline bank<!-- section : bilnet --> <div data-section="Benefits BILnet" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left center"> <h2 class="title-1">Take advantage of everything BILnet has to offer</h2> <p>Using your BILnet client area, you can securely manage and monitor your accounts on a daily basis from your computer, tablet or smartphone.</p> <ul class="list-check"> <li>One of the most innovative online banking services in Luxembourg</li> <li>Luxembourg’s first banking transaction site to adapt to your screen (computer, tablet, smartphone)</li> <li>Free BILnet Mobile app (Apple and Android)</li> <li>BILnet technical hotline from 8 a.m. to 7 p.m. Monday to Friday</li> <li>Preferential rates for stock market orders</li> <li>12 electronic Eurotransferts included per month (unlimited with BILdirect, BIL Home, City and World accounts)</li> </ul> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Home-BILnet.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : bilnet --> <div data-section="Mobile App" class="section-default"> <div class="page-wrapper"> <div class="grid-adaptive"> <div class="sub-column-50"> <h2 class="title-1">Apps specifically for smartphones and tablets</h2> <p class="title-1-description">The BILnet Mobile app offers a clear and intuitive navigation experience on both Apple and Android smartphones and tablets. There are two access types to choose from: with or without a Token.</p> </div> <div class="sub-column-50"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-banqueenligne_002.jpg" alt=""> </div> </div> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">BILnet. Fully comprehensive access to all of your services</h3> <div class="list-accordion-content"> <p>Access all of BILnet’s features on your tablet or mobile using your Token or your LuxTrust Mobile app: open a new account, add beneficiaries, amend card limits, carry out stock market transactions, etc.</p> </div> </li> <li> <h3 class="list-accordion-title">QuickBanking™. Ultra-fast access without a Token</h3> <div class="list-accordion-content"> <p>QuickBanking™ offers you instant access to practical and innovative services:</p> <ul class="list-check"> <li><strong>QuickView™</strong>: quickly check your account and card balances (no PIN required) as well as your latest transactions (using a PIN or Touch ID fingerprint recognition).</li> <li><strong>QuickTransfer™</strong>: in the blink of an eye, you can make transfers of any amount between your own accounts or transfer a maximum of EUR 500 to an external account.</li> <li><strong>QuickMoney™</strong>: Free cash withdrawals from <a href="/en/individuals/Pages/contact.aspx">all BIL ATMs</a> without using your card! (up to EUR 500 per day).</li> </ul> <h4 class="title-3">How to get BILnet Mobile and QuickBanking™?</h4> <ul class="list-2"> <li>Ensure you have your LuxTrust Token (free with BIL)</li> <li>Download the BILnet Mobile app from the Apple Store or Google Play</li> <li>Configure QuickBanking™ easily using the BILnet Mobile app</li> </ul> <p><strong>Apple Watch:</strong> Check your accounts, bank card balances and even find your nearest branch using your watch.Don’t forget to activate QuickBankingTM in BILnet Mobile to be able to use it on your Apple Watch!</p> </div> </li> <li> <h3 class="list-accordion-title">BIL Digicash: mobile payments from your current account</h3> <div class="list-accordion-content"> <p>By activating the BIL Digicash service, you can transform your mobile device into a real means of payment.</p> <ul class="list-1"> <li><strong>Use your mobile for secure payments.</strong><br>Shop at many outlets and on the internet, and even pay paper and electronic invoices. With the BIL Digicash mobile app, you can make mobile payments, which will be debited from your BIL current account instantly.<br>You do not need a bank card or a specific account! To make a payment, simply scan a QR code that does not contain any sensitive data and confirm the transaction with a confidential PIN.</li> <li><strong>With BIL Digicash TRANSFER, send or request money from your friends and family using their mobile phone number.</strong><br>Either select the mobile number of the transfer’s beneficiary from your phonebook or enter it manually. Then enter your PIN, make your transfer and confirm. It’s that simple! If, at the time of the transfer, the beneficiary is yet to activate Digicash, they will be invited to do so within 15 days to receive your transfer.</li> <li><strong>With LOYALTY CARD</strong>: register your Auchan loyalty card with BIL Digicash and enjoy a speedier shopping experience. There’s now no need to show the card itself, as your account is automatically updated every time that you pay with Digicash. Service currently available to clients of BIL, BCEE, BGL and POST.</li> </ul> <h4 class="title-3">Activate BIL Digicash in less than two minutes</h4> <ul class="list-2"> <li>Download the BIL Digicash app for free</li> <li>Configure the Digicash service in the BILnet Mobile app.</li> </ul> </div> </li> </ul> </div> </div> <!-- section : default --> <div data-section="Features" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Discover all the features of BILnet</h2> </div> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">Accounts</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Consult your account balances and recent transactions</li> <li>Personalise your account names</li> <li>Create bank account details slips (RIB – IBAN)</li> <li>View your direct debits</li> <li>Open a savings account, securities account or additional current account</li> </ul> </div> </li> <li> <h3 class="list-accordion-title">Transfers and payments</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Make national and international transfers and create standing orders</li> <li>Set up recurring transfers between your BIL accounts, to beneficiaries previously saved in BILnet, and to new beneficiaries</li> <li>Set up and change your standing orders</li> <li>Managing all your direct debits</li> <li>Make mobile Digicash payments</li> <li>QuickMoney™ cardless withdrawals</li> </ul> </div> </li> <li> <h3 class="list-accordion-title">Bank cards</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Check credit card balances and transactions</li> <li>Personalise your debit card</li> <li>Change credit and debit card limits</li> <li>Request a new card</li> </ul> </div> </li> <li> <h3 class="list-accordion-title">Electronic documents</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Access all your banking documents and card statements in PDF format</li> <li>Choose the paper-free option</li> <li>Get debit advice at any time</li> <li>Create an investor profile</li> <li>Portfolio valuation...</li> </ul> </div> </li> <li> <h3 class="list-accordion-title">Investments and loans</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Shares, bonds, funds, structured products</li> <li>Trade stocks in real time on more than 12 stock exchanges worldwide</li> <li>Make deferred purchases and sales of securities already held in your portfolio (equities, funds, bonds)</li> <li>Live quotations, text message alerts and email</li> <li>Loan simulations and online applications</li> </ul> </div> </li> <li> <h3 class="list-accordion-title">Secure messaging</h3> <div class="list-accordion-content"> <ul class="list-check"> <li>Messaging facility specifically for communication with BIL</li> <li>Possible to send and receive attachments</li> </ul> </div> </li> </ul> </div> </div> <!-- section : bilnet --> <div data-section="Paper-free" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="left center"> <h2 class="title-1">Take advantage of everything BILnet has to offer</h2> <p>No more wasted paper! If you choose the paper-free option, you will no longer receive your usual bank documents by post, but only through your BILnet client area, which can be accessed using your computer or mobile.</p> <p>All the documents are archived in BILnet for ten years.</p> <p>Once printed, your debit advice statements are accepted by the Caisse Nationale de Santé (CNS) and other authorities.</p> <h3 class="title-3">Practical tools are also at hand to help you manage and locate your documents:</h3> <ul class="list-check"> <li>Create customised folders to organise your files.</li> <li>Locate your documents using a multi-criteria search engine.</li> <li>Group up to one year’s bank statements so that they can be saved in a single document.</li> <li>Download your documents to your computer to save them for longer than ten years.</li> </ul> <p><strong>Activate the paper-free option now in BILnet!</strong></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-banqueenligne_003.jpg" alt=""> </span> </div> </div> </div> </div> </div> <div data-section="Questions fréquentes" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">Frequently asked questions BILnet /<br>BILnet Mobile</h2> <p class="title-1-description">You are looking for a quick answer ? Get a look at our most frequently asked questions and answers by our clients.</p> <ul class="list-faq is-dualcolumn"> <li><a href="https://static-www.bil.com/BILnet/en/gestion-des-mandataires.html">Authorised representative access</a></li> <li><a href="https://static-www.bil.com/BILnet/en/faq-cartes.html">Bank cards</a></li> <li><a href="https://static-www.bil.com/BILnet/en/generalites-bilnet.html">BILnet</a></li> <li><a href="https://static-www.bil.com/BILnet/en/faq-bilnet-mobile.html">BILnet Mobile</a></li> <li><a href="https://static-www.bil.com/BILnet/en/documents-electroniques.html">E-documents</a></li> <li><a href="https://static-www.bil.com/BILnet/en/liste-des-contrats.html">List of actors</a></li> <li><a href="https://static-www.bil.com/BILnet/en/faq-zero-papier.html">Paperfree</a></li> <li><a href="https://static-www.bil.com/BILnet/en/personaldata.html">Personal data</a></li> <li><a href="https://static-www.bil.com/BILnet/en/quickmoney.html">QuickMoney™</a></li> <li><a href="https://static-www.bil.com/BILnet/en/ordre-permanent.html">Standing orders</a></li> <li><a href="https://static-www.bil.com/BILnet/en/securite.html">Security</a></li> <li><a href="https://static-www.bil.com/BILnet/en/politique-signature.html">Signing your BILnet transactions</a></li> <li><a href="https://static-www.bil.com/BILnet/en/operations-a-signer.html">Transactions to be signed</a></li> <li><a href="https://static-www.bil.com/BILnet/en/virements.html">Transfers</a></li> <li><a href="https://www.luxtrust.lu/fr/faq" target="_blank">LuxTrust</a></li> </ul> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"><img src="/PublishingImages/site-particuliers/visual-content-femmecrayon.jpg" alt=""></span> </div> </div> </div> </div> </div> <!-- section : accès bilnet --> <div data-section="Request access to BILnet" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Already a BIL client? Request access to BILnet</h2> <p class="title-1-description">Do you have an account with BIL but no BILnet login details yet? Request them now!</p> <p>A <a href="https://www.luxtrust.lu/en" target="_blank">LuxTrust</a> product (Token, Smartcard or Signing Stick) is required to log in to BILnet.</p> <p>If you already have one, you can use it. If not, <strong>a Token will be provided free of charge by BIL when access is granted to BILnet.</strong></p> <p><a class="btn-default" href="https://finance.bil.com/BilNetFinancePlugin/Formulaires.mvc/FormulaireConnexion?lang=en">Request access to BILnet</a></p> </div> </div> </div>