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Managing day to day finances

 

 

Current accountshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/current-accounts.aspxCurrent accounts<!-- section : Comptes courants BIL --> <div data-section="Choose an account" class="section-default is-small"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose an account!</h2> </div> <div> <div id="tableau-offres" method="get" action="#"></div> <script src="{%BIL_Internet_Root_URL_Luxembourg%}/Style Library/BIL/Scripts/traductions-tableauoffres.js"></script> <script src="{%BIL_Internet_Root_URL_Luxembourg%}/Style%20Library/BIL/Scripts/parameters-tableauoffres.js"></script> <script src="{%BIL_Internet_Root_URL_Luxembourg%}/Style%20Library/BIL/Scripts/jquery.serialtemplate.js"></script> <script type="text/javascript"> $('#tableau-offres').serialtemplate({ pathname: '{%BIL_Internet_Root_URL_Luxembourg%}/Style%20Library/BIL/templates/tableauoffres.html', language: 'en' }); </script> </div> </div> </div> <!-- section : comparatif comptes courants BIL --> <div data-section="Comparative" id="Comparatif" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">All about BIL accounts</h2> </div> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="20%"></th> <th width="20%">BIL Home</th> <th width="20%">BIL City</th> <th width="20%">BIL World</th> <th width="20%">BIL Direct</th> </tr> </thead> <tbody> <tr> <th>Standard monthly charges</th> <td>EUR 2.5</td> <td>EUR 6.5</td> <td>EUR 10</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Charges for 25-29 years old</th> <td>EUR 1</td> <td>EUR 4</td> <td>EUR 6.5</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Charges for 18-24 years old</th> <td>free</td> <td>free</td> <td>EUR 5</td> <td>free<sup>4</sup></td> </tr> <tr> <th>Account</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Opening and account management</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Online Banking « BILnet »</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>SMS Banking</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Semi-annual statement issuance</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic account statements</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper account statements</th> <td>-</td> <td>Quarterly</td> <td>Monthly</td> <td>-</td> </tr> <tr> <th>Cards</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Debit cards</th> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY <sup>3</sup></td> <td>Servicard V PAY </td> </tr> <tr> <th>Personalizable cards</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Withdrawals outside BIL automatic teller machines</th> <td>1 free / month</td> <td>2 free / month</td> <td>4 free / month</td> <td>1 free / month</td> </tr> <tr> <th>Credit cards <sup>2</sup></th> <td>-</td> <td>Visa Classic<sup>3</sup></td> <td>Visa Classic<sup>3</sup> + Gold <sup>3</sup></td> <td>-</td> </tr> <tr> <th>BIL Webcard<sup>2</sup></th> <td>-</td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>3</sup></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""> <sup>5</sup></td> </tr> <tr> <th>Token LuxTrust</th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Payment solutions</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Standing orders <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Direct debits <sup>2</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Electronic transfers <sup>1</sup></th> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Paper transfers <sup>2</sup></th> <td>4 free per month</td> <td>6 free per month</td> <td>10 free per month</td> <td>2 free per month</td> </tr> <tr> <th>Credit solutions</th> <td></td> <td></td> <td></td> <td></td> </tr> <tr> <th>Current account overdraft<sup>3</sup></th> <td>-</td> <td>Up to EUR 1.250</td> <td>Up to EUR 5.000</td> <td>-</td> </tr> <tr> <th>Current account overdraft rates</th> <td>-</td> <td>reduced rate of 0.50%</td> <td>reduced rate of 0.50%</td> <td>-</td> </tr> <tr> <th>Personal loan application fees</th> <td>Standard rates</td> <td>Standard rates</td> <td>-50%</td> <td>Standard rates</td> </tr> <tr> <th>Personal interest rates</th> <td>Standard rates</td> <td>Standard rates</td> <td>Rate reduced by 0.25%</td> <td>Standard rates</td> </tr> </tbody> </table> </div> <p class="text-mention"> <sup>1</sup> applies only to European transfers<br> <sup>2</sup> subject to application approval<br> <sup>3</sup> with a maximum of 2 cards per account<br> <sup>4</sup> you must have at least EUR 1,000 paid into your current account each month for the account to remain free. Failure to comply will result in account charges of EUR 5 per month.<br> <sup>5</sup>The BIL Webcard card is included in the BILdirect package. Once your account is activated, order the card free of charge through the BILnet app. </p> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager?</p> <p><a class="btn-default" href="https://bil.solutions/rdv/index-en.html?utm_source=BILCOM&utm_medium=PAGE-BTN&utm_campaign=CURRENT-ACCOUNTS&utm_content=PAGE-RDV">Make an appointment</a></p> </div> </div> </div> <div class="section-smallbottomnull is-silver"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div>
Debit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/debit-cards.aspxDebit cards<script> jQuery(document).ready(function($){ //open popup $('.cd-popup-trigger').on('click', function(event){ event.preventDefault(); $('.cd-popup').addClass('is-visible'); }); //close popup $('.cd-popup').on('click', function(event){ if( $(event.target).is('.cd-popup-close') || $(event.target).is('.cd-popup') ) { event.preventDefault(); $(this).removeClass('is-visible'); } }); //close popup when clicking the esc keyboard button $(document).keyup(function(event){ if(event.which=='27'){ $('.cd-popup').removeClass('is-visible'); } }); }); </script> <!-- section : Cartes de débit BIL --> <div data-section="Big picture" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-visual" data-position="left bottom"> <h2 class="title-1">BIL debit cards, for withdrawals and payments in Luxembourg and throughout Europe. Debit cards allow you to:</h2> <ul class="list-check"> <li>Withdraw cash from <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title=" Servibank ATMs">ATMs in Luxembourg</a> and throughout Europe thanks to the V PAY feature.</li> <li>Deposit cash at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a>.</li> <li>Make electronic payments in shops displaying the V PAY logo in Luxembourg and across Europe.</li> <li><i>Contactless</i> payment</li> </ul> <p>Using your online banking service<a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx" title="Online banking service">BILnet</a>, you can view transactions made with your debit card at any time.</p> <p><a class="btn-default" href="{%BIL_Internet_Root_URL_Luxembourg%}/static/devenir-client/open-bank-account.html?utm_source=BILCOM&utm_medium=PAGE-CARTES_DEBIT&utm_content=C2A-DEVENIR-CLIENT&utm_term=EER-STA">Become a client</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_001.jpg" alt=""> </span> </div> </div> </div> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Customise your debit card" class="section-default"> <div class="page-wrapper"> <div class="grid-visual" data-position="right bottom"> <h2 class="title-1">Customise your debit card</h2> <p>Having a card in your image is easy! All you have to do is upload one of your own images or select a picture from our gallery.</p> <p>All of our debit cards can be customised (V PAY Servicard and V PAY Graffiti card), so why wait to put your stamp on yours!</p> <p><a href="https://finance.bil.com/BilNetFinancePlugin/Cards.mvc/RequestPhotoCard" class="btn-default">Customise your card</a></p> <div class="grid-visual-item"> <div class="sub-wrapper"> <span class="sub-visual"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_002.jpg" alt=""> </span> </div> </div> </div> <div class="cd-popup" role="alert"> <div class="cd-popup-container"> <p>We are currently performing maintenance to improve the quality of our card personalization tool. The applet will be available as soon as possible. We apologize for any inconvenience.</p> <a href="#0" class="cd-popup-close img-replace"></a> </div> <!-- cd-popup-container --> </div> <!-- cd-popup --> </div> </div> <!-- section : Personnalisez votre carte de débit --> <div data-section="Choose your debit card" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Choose your debit card:</h2> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="33%">Servicard V PAY</th> <th width="33%">V PAY Graffiti</th> </tr> </thead> <tbody> <tr> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_servicard-vpay.jpg" alt="Servicard V PAY"></td> <td><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartesdebit_vpay-graffiti.jpg" alt="V PAY Graffiti"></td> </tr> <tr> <td>The V PAY Servicard is the ideal debit card for everyday use! It allows you to make withdrawals and payments in Luxembourg and throughout Europe, while keeping your budget under control thanks to automatic balance consultation before each transaction. You can also check the balance of your accounts at BIL ATMs and make transfers between them.</td> <td>The completely free card reserved for under 18s! No annual fees and no withdrawal fees in Luxembourg or abroad. You can also customise your V PAY Graffiti card for free!</td> </tr> </tbody> </table> </div> </div> </div> </div> <!-- section : Contactez-nous --> <div data-section="Contact us" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Contact us</h2> <p class="title-1-description">Would you like to be put in touch with a relationship manager ?</p> <p><a class="btn-default" href="https://bil.solutions/rdv/index-en.html?utm_source=BILCOM&utm_medium=PAGE-BTN&utm_campaign=DEBIT-CARDS&utm_content=PAGE-RDV">Make an appointment</a></p> </div> </div> </div> <!-- section : contenu --> <div data-section="Emergency numbers" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-adaptive text-center"> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 0px;">Lost or stolen card?<br><img src="/PublishingImages/six-payment-services-gris.jpg" style="width:80px;"/></h2> <p><span class="text-phone"><a href="tel:+352491010">+352 4910-10</a></span><br>Service available 24h/24</p> </div> <div class="sub-column-33"> <h2 class="title-1">Technical Hotline</h2> <p><span class="text-phone"><a href="tel:+35245904590">+352 4590-4590</a></span><br>Monday to Friday from 8 am to 7 pm</p> </div> <div class="sub-column-33"> <h2 class="title-1" style="margin-bottom: 15px;">Card assistance via Europ Assistance</h2> <p><span class="text-phone"><a href="tel:+3225419045">+32 2541-9045</a></span><br>Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver</p> </div> </div> </div> </div> <div class="section-smallbottomnull"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div>
Credit cardshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/credit-cards.aspxCredit cards<main> <section class="section-header"> <div class="container"> <div class="row"> <div class="col-md-12"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/header-produitsetservices-gererlequotidien-cartesdecredit.jpg" alt="Cover image credit cards" class="hidden-sm-down"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/header-produitsetservices-gererlequotidien-cartesdecredit.jpg" alt="" class="hidden-md-up"> <div class="header-text"> <h3>Credit cards</h3> <p>Discover the range of BIL credit cards, offering different levels of insurance and Assistance. Choose the one that best suits your lifestyle.</p> </div> </div> </div> </div> </section> <nav id="navbar"> <ul> <li class="list-inline-item"><a href="#classic" class="scrolltolink">VISA Classic</a></li> <li class="list-inline-item"><a href="#gold" class="scrolltolink">Mastercard Gold</a></li> <li class="list-inline-item"><a href="#platinum" class="scrolltolink">Mastercard Platinum</a></li> <li class="list-inline-item"><a href="#webcard" class="scrolltolink">BIL Webcard</a></li> <li class="list-inline-item"><a href="#comparatif" class="scrolltolink">Compare our credit cards at a glance!</a></li> <li class="list-inline-item"><a href="#contactless" class="scrolltolink">Contactless payment</a></li> <li class="list-inline-item"><a href="#faq" class="scrolltolink">Frequently asked questions</a></li> <li class="list-inline-item"><a href="#urgence" class="scrolltolink">Emergency numbers</a></li> </ul> </nav> <section class="usualcontent is-silver" id="classic"> <div class="container"> <div class="row"> <div class="col-md-6 visu-left"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_001.png" alt="VISA Classic" class="visual screen animatable bounceInLeft"> </div> <div class="col-md-6 text-visu-right"> <div class="flexbox-centering"> <div class="content"> <h1>VISA Classic</h1> <ul> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Travel accident insurance included</li> <li>Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn btn-violet" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> </div> </div> </div> </div> </div> </section> <section class="usualcontent" id="gold"> <div class="container"> <div class="row"> <div class="col-md-6 text-visu-left"> <div class="flexbox-centering"> <div class="content"> <h1 class="title-1">Mastercard Gold</h1> <ul> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Travel accident insurance and Assistance</li> <li>Trip cancellation insurance up to EUR 6,000</li> <li>Purchase protection of between EUR 100 and EUR 2,200 per claim</li> <li> Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL World</strong> account.</p> <p><a class="btn btn-violet" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> </div> </div> </div> <div class="col-md-6 visu-right"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Mastercard-Gold.png" alt="Mastercard Gold" class="visual screen animatable bounceInRight" style="width: 350px;"> </div> </div> </div> </section> <section class="usualcontent is-silver" id="platinum"> <div class="container"> <div class="row"> <div class="col-md-6 visu-left"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_003.png" alt="Mastercard Platinum" class="visual screen animatable bounceInLeft" style="width: 400px;"> </div> <div class="col-md-6 text-visu-right"> <div class="flexbox-centering"> <div class="content"> <h1>Mastercard Platinum</h1> <ul> <li>Payments and withdrawals in Luxembourg and anywhere in the world!</li> <li>Repayment of your withdrawals and spending in customised instalments.</li> <li>Cash deposits at <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="Servibank+ ATMs">Servibank+ ATMs</a></li> <li>Europ Assistance cover (individuals and vehicles)</li> <li>Travel accident insurance and Assistance</li> <li>Trip cancellation insurance up to EUR 15,000</li> <li>Purchase protection of between EUR 50 and EUR 4,000 per item</li> <li>“International” option: exclusive services, concierge and Priority Pass</li> <li> Contactless payment</li> </ul> <h3 class="title-3">Specifications</h3> <p>Available with the <strong>BIL Home</strong>, <strong>BIL City</strong> and <strong>BIL World</strong> accounts subject to a surcharge of EUR 200 per year.</p> <p><a class="btn btn-violet" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> </div> </div> </div> </div> </div> </section> <section class="usualcontent" id="webcard"> <div class="container"> <div class="row"> <div class="col-md-8 text-visu-left"> <div class="flexbox-centering"> <div class="content" style="max-width:inherit;"> <h1 class="title-1">BIL Webcard</h1> <p>Your virtual credit card is specifically designed for your low- and medium-value online purchases. For your security, the maximum usage limit is set at EUR 500 per month by default, protecting you from large debits in the event of fraud.</p> <p>This card is virtual and does not take the form of a plastic card, rather as a sequence of numbers that you enter when making purchases.</p> <p>Available with the <strong>BIL City</strong> and <strong>BIL World</strong> accounts.</p> <p><a class="btn btn-violet" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/become-client/Pages/Index.aspx">Open an account</a></p> </div> </div> </div> <div class="col-md-4 visu-right"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/Produitsetservices-gererlequotidien-cartescredit_004.jpg" alt="BIL Webcard" class="visual screen animatable bounceInRight" style="width: 350px;"> </div> </div> </div> </section> <section class="responsivetab usualcontent is-silver" id="comparatif"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Compare our credit cards at a glance!</h1> </div> </div> <div class="row"> <div class="col-md-12"> <div class="table-container"> <!-- DETAILS --> <div class="table-part six-part"> <div class="table-header table-header-6-part table-disabled"></div> <div class="table-cell table-cell-title">Withdrawals</div> <div class="table-cell table-cell-title">Payments</div> <div class="table-cell table-cell-title">Travel Accident Insurance</div> <div class="table-cell table-cell-title">Other Insurance</div> <div class="table-cell table-cell-title">Progress payment</div> <div class="table-cell table-cell-title">Assistance</div> <div class="table-cell table-cell-title">Purchase Protection</div> <div class="table-cell table-cell-title">Travel Cancelation Insurance</div> <div class="table-cell table-cell-title">Delayed journey</div> <div class="table-cell table-cell-title">Missed departure</div> <div class="table-cell table-cell-title">Delayed luggage</div> <div class="table-cell table-cell-title">Baggage theft</div> <div class="table-cell table-cell-title">Collision damage waiver insurance</div> <div class="table-cell table-cell-title">Concierge</div> <div class="table-cell table-cell-title">Priority Pass</div> </div> <!-- VISA Classic --> <div class="table-part six-part"> <div class="table-header table-header-6-part"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Gold.jpg" alt="Carte Graffiti"> <h1>MASTERCARD GOLD</h1> <a href="javascript:void(0);" class="btn-info-card-2">Find out more</a> </div> <div class="table-cell table-info-card-2"><span class="mobile-text">Withdrawals</span><span class="right"></span></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Payments</span><span class="right"></span></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Travel Accident Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-gold-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Other Insurance</span><span class="right"></span></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Progress payment</span><span class="right"></span></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Assistance</span><span class="right"></span><a href="/Documents/brochures/mc-gold-Assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Purchase Protection</span><span class="right"></span><a href="/Documents/brochures/mc-gold-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Travel Cancelation Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-gold-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Delayed journey</span><span class="right"></span><a href="/Documents/brochures/mc-gold-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Missed departure</span><span class="right"></span><a href="/Documents/brochures/mc-gold-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Delayed luggage</span><span class="right"></span><a href="/Documents/brochures/mc-gold-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-2"><span class="mobile-text">Baggage theft</span>-</div> <div class="table-cell table-info-card-2"><span class="mobile-text">Collision damage waiver insurance</span>-</div> <div class="table-cell table-info-card-2"><span class="mobile-text">Concierge</span>-</div> <div class="table-cell table-info-card-2"><span class="mobile-text">Priority Pass</span>-</div> </div> <div class="table-part six-part"> <div class="table-header table-header-6-part"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum.jpg" alt="Carte Graffiti"> <h1>MASTERCARD PLATINUM</h1> <a href="javascript:void(0);" class="btn-info-card-3">Find out more</a> </div> <div class="table-cell table-info-card-3"><span class="mobile-text">Withdrawals</span><span class="right"></span></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Payments</span><span class="right"></span></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Travel Accident Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Other Insurance</span><span class="right"></span></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Progress payment</span><span class="right"></span></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Assistance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-Assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Purchase Protection</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Travel Cancelation Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Delayed journey</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Missed departure</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Delayed luggage</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Baggage theft</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Collision damage waiver insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Concierge</span></div> <div class="table-cell table-info-card-3"><span class="mobile-text">Priority Pass</span></div> </div> <div class="table-part six-part"> <div class="table-header table-header-6-part"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_MASTERCARD_Platinum_INT.jpg" alt="Mastercard Platinum International"> <h1>MASTERCARD PLATINUM INTERNATIONAL</h1> <a href="javascript:void(0);" class="btn-info-card-4">Find out more</a> </div> <div class="table-cell table-info-card-4"><span class="mobile-text">Withdrawals</span><span class="right"></span></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Payments</span><span class="right"></span></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Travel Accident Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Other Insurance</span><span class="right"></span></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Progress payment</span><span class="right"></span></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Assistance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-Assistance-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Purchase Protection</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-protection-achats-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Travel Cancelation Insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-annulation-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Delayed journey</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-vol-retard-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Missed departure</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-depart-manque-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Delayed luggage</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-retard-perte-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Baggage theft</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-assurance-vol-bagages-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Collision damage waiver insurance</span><span class="right"></span><a href="/Documents/brochures/mc-platinum-franchise-location-voiture-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Concierge</span><span class="right"></span></div> <div class="table-cell table-info-card-4"><span class="mobile-text">Priority Pass</span><span class="right"></span></div> </div> <div class="table-part six-part"> <div class="table-header table-header-6-part"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/thumb_VISA_classic.jpg" alt="Visa Classic"> <h1>VISA CLASSIC</h1> <a href="javascript:void(0);" class="btn-info-card-4">Find out more</a> </div> <div class="table-cell table-info-card-5"><span class="mobile-text">Withdrawals</span><span class="right"></span></div> <div class="table-cell table-info-card-5"><span class="mobile-text">Payments</span><span class="right"></span></div> <div class="table-cell table-info-card-5"><span class="mobile-text">Travel Accident Insurance</span><span class="right"></span><a href="/Documents/brochures/visa-classic-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-5"><span class="mobile-text">Other Insurance</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Progress payment</span><span class="right"></span></div> <div class="table-cell table-info-card-5"><span class="mobile-text">Assistance</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Purchase Protection</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Travel Cancelation Insurance</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Delayed journey</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Missed departure</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Delayed luggage</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Baggage theft</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Collision damage waiver insurance</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Concierge</span>-</div> <div class="table-cell table-info-card-5"><span class="mobile-text">Priority Pass</span>-</div> </div> <div class="table-part six-part"> <div class="table-header table-header-6-part"> <h1>BIL WEBCARD</h1> <a href="javascript:void(0);" class="btn-info-card-4">Find out more</a> </div> <div class="table-cell table-info-card-6"><span class="mobile-text">Withdrawals</span><span class="right"></span></div> <div class="table-cell table-info-card-6"><span class="mobile-text">Payments</span><span class="right"></span></div> <div class="table-cell table-info-card-6"><span class="mobile-text">Travel Accident Insurance</span><span class="right"></span><a href="/Documents/brochures/webcard-assurance-accident-voyage-en.pdf" target="_blank"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-all/icon-pdf.png" alt=""></a></div> <div class="table-cell table-info-card-6"><span class="mobile-text">Other Insurance</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Progress payment</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Assistance</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Purchase Protection</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Travel Cancelation Insurance</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Delayed journey</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Missed departure</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Delayed luggage</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Baggage theft</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Collision damage waiver insurance</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Concierge</span>-</div> <div class="table-cell table-info-card-6"><span class="mobile-text">Priority Pass</span>-</div> </div> </div> </div> </div> </div> </section> <section class="usualcontent fond-picture" id="contactless"> <div class="container"> <div class="row"> <div class="col-md-8"> <div class="flexbox-centering"> <div class="content"> <h1 class="title-1"><em>Contactless payment</em></h1> <p>BIL Mastercard and Visa credit cards now come equipped with <i>contactless</i> technology. This allows you to make payments of less than EUR 25 without having to insert your card into the terminal or enter your PIN.</p> <ul class="whitecheck"> <li><strong>Convenient and innovative</strong> : no more need for cash! Just place your card next to the terminal to make your payment.</li> <li><strong>Quick</strong> : make faster payments when you shop. It's just as secure, and much more practical.</li> <li><strong>Secure</strong> : credit cards with the contactless feature carry the same payment guarantees as traditional credit cards.</li> </ul> <p><strong>If you are already a client, you will receive a <i>contactless</i>-enabled card free of charge next time your credit card is automatically renewed.</strong></p> <p><a class="btn btn-white" href="https://www.youtube.com/watch?v=a_qCgzMU1X4" target="_blank"><i class="fa fa-play-circle"></i> How does it work?</a></p> </div> </div> </div> <div class="col-md-4 visu-right"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/contact-less-white.png" alt="Dessin représentant un paiment Contactless" class="visual screen animatable bounceInRight center-picture-contactless" style="width: 350px;"> </div> </div> </div> </section> <section class="usualcontent accordioncontent" id="faq"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Frequently asked questions</h1> <ul class="list-accordion"> <li> <h2 class="list-accordion-title">What should you do if your card is lost or stolen?</h2> <div class="list-accordion-content" style="display: none;"> <b><a href="tel:+352491010">+352 49 10 10</a></b><br> Available 24/7 </div> </li> <li> <h2 class="list-accordion-title">What should you do if you forget your code?</h2> <div class="list-accordion-content" style="display: none;"> Drop into your <a href="{%BIL_Internet_Root_URL_Luxembourg%}/en/individuals/Pages/contact.aspx" title="The branches">BIL branch</a> and you will promptly receive your code by post. </div> </li> <li> <h2 class="list-accordion-title">Payment dates</h2> <div class="list-accordion-content" style="display: none;"> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td><h3 class="title-3">Month</h3></td> <td><h3 class="title-3">Statement date</h3></td> <td><h3 class="title-3">Date debited</h3></td> </tr> <tr> <td>January</td> <td>19/01/2019</td> <td>04/02/2019</td> </tr> <tr><td>February</td> <td>23/02/2019</td> <td>08/03/2019</td> </tr> <tr><td>March</td> <td>23/03/2019</td> <td>05/04/2019</td> </tr> <tr><td>April</td> <td>20/04/2019</td> <td>03/05/2019</td> </tr> <tr><td>May</td> <td>25/05/2019</td> <td>07/06/2019</td> </tr> <tr><td>June</td> <td>22/06/2019</td> <td>05/07/2019</td> </tr> <tr><td>July</td> <td>20/07/2019</td> <td>02/08/2019</td> </tr> <tr><td>August</td> <td>24/08/2019</td> <td>06/09/2019</td> </tr> <tr><td>September</td> <td>21/09/2019</td> <td>04/10/2019</td> </tr> <tr><td>October</td> <td>19/10/2019</td> <td>05/11/2019</td> </tr> <tr><td>November</td> <td>23/11/2019</td> <td>06/12/2019</td> </tr> <tr><td>December</td> <td>14/12/2019</td> <td>27/12/2019</td> </tr> </tbody> </table> </div> </div> </li> <li> <h2 class="list-accordion-title">Do you have a <em>contactless</em>-compatible credit card?</h2> <div class="list-accordion-content" style="display: none;"> <strong><i>Contactless</i> payment is simple!</strong> <div class="table-1-outer"> <table class="table-1"> <tbody> <tr> <td width="250"><strong>What is contactless payment?</strong></td> <td>It is a technology that allows you to make a payment without needing to insert your credit card into the terminal.</td> </tr> <tr> <td><strong>How do I know if my card is contactless?</strong></td> <td>If the card is contactless-compatible, the contactless logo <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless1.JPG"> appears on the front of the card.</td> </tr> <tr> <td><strong>Where can I use my contactless card?</strong></td> <td>On all terminals displaying the contactless logo. <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/picto-contactless2.JPG"></td> </tr> <tr> <td><strong>How does my contactless card work?</strong></td> <td>Your card’s contactless feature uses a technology called short-wave transmission. To pay, you must hold your card a few centimetres from the payment terminal displaying the contactless logo. </td> </tr> <tr> <td><strong>How do I activate contactless?</strong></td> <td>Contactless will be activated on your card once you have either made a transaction in contact mode with your PIN at a retailer or changed your PIN or made a withdrawal (fees for withdrawal with credit card) at an ATM.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is convenient!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Is contactless payment faster?</strong></td> <td>Yes, contactless payment is faster. For small everyday purchases (below EUR 25), you save time in contactless mode because you no longer need to enter your PIN. In addition, you avoid needing to search for coins or notes and no longer need to wait for change.<br>For all other purchases (above EUR 25) made in contactless mode, you no longer need to insert your card into the terminal. You therefore save time on all your payments.</td> </tr> <tr> <td><strong>Does my card only allow me to make contactless payments?</strong></td> <td>No, it allows you to make all the payments that you are accustomed to making. The choice of payment type is yours: pay by contactless or insert your card. </td> </tr> <tr> <td><strong>Can I see the payments that I made in contactless mode on my account statement?</strong></td> <td>Yes, as with all payments made with your credit card, all transactions are identified on your account statement, indicating the amount, date, and reference of the retailer with whom you made the payment. </td> </tr> <tr> <td><strong>Can I withdraw money from an ATM with my contactless card?</strong></td> <td>Yes, nothing changes. Simply insert your card and enter your PIN.</td> </tr> <tr> <td><strong>What amounts can I pay in contactless mode?</strong></td> <td>In Luxembourg, all payments, regardless of the amount, can be made in contactless mode. Below EUR 25, there is no need to enter your PIN. Above EUR 25, you will be asked for the PIN. These limits are valid in Luxembourg and differ among countries.</td> </tr> </tbody> </table> <br> <strong><i>Contactless </i> payment is secure!</strong> <table class="table-1"> <tbody> <tr> <td width="250"><strong>Can I perform a contactless transaction without realising it?</strong></td> <td>No, it is impossible to make a contactless payment without wanting to. You are the one who triggers the payment by holding your card a few centimetres from the retailer's terminal to approve the amount entered. If it is farther away, your contactless card cannot be activated. You therefore remain in control of your contactless payments. Lastly, all contactless transactions conclude with the issuance of a receipt.</td> </tr> <tr> <td><strong>Can I cause multiple payments by holding my contactless card up to the payment terminal too long?</strong></td> <td>No, there is no risk of that happening. Once the contactless payment has been validated by holding your card a few centimetres away, the connection between your card and the payment terminal is automatically and instantly interrupted. To make a new contactless payment, the merchant must repeat the procedure at the payment terminal by entering a new payment amount.</td> </tr> <tr> <td><strong>Can I be asked for my PIN for amounts below EUR 25?</strong></td> <td>Random checks are done for amounts below EUR 25 for security reasons.</td> </tr> <tr> <td><strong>Do I have the same protection with my contactless card as with my current card?</strong></td> <td>Yes, your contactless card, like all credit cards, meets the same security criteria and makes you benefit from the same protections as your old card.</td> </tr> <tr> <td><strong>If my card is lost or stolen, can fraudsters make contactless payments?</strong></td> <td>First of all, contact Cetrel on (+352) 49 10 10 (24/7) to freeze your card. You are protected once your card is frozen.<br>In addition, use of your card in contactless mode without your PIN is limited to EUR 25 per payment and subject to an overall limit of 100 EUR. For purchases exceeding EUR 25, a PIN is required. This security measure makes it possible to ensure that it is actually you who is using the card and limits the risk of fraudulent use of your card. If you are a victim of fraud, you will have the same protections as with your current card.</td> </tr> </tbody> </table> </div> </div> </li> </ul> </div> </div> </div> </section> <section class="usualcontent is-silver" id="urgence"> <div class="container contact"> <div class="row row-register"> <div class="col-md-4"> <h1 class="title text-center">Lost or stolen card?</h1> <p class="intro-body text-center">Service disponible 24h/24 <br><a href="tel:+352491010">+352 4910-10</a><br><img src="/PublishingImages/six-payment-services-gris.jpg" style="width:80px;"/></p> </div> <div class="col-md-4"> <h1 class="title text-center">Technical Hotline</h1> <p class="intro-body text-center">Monday to Friday from 8 am to 7 pm <br><a href="tel:+35245904590">+352 4590-4590</a></p> </div> <div class="col-md-4"> <h1 class="title text-center">Card assistance via Europ Assistance</h1> <p class="intro-body text-center">Service only available for VISA Business, MasterCard Gold / Platinum / Platinum International et Silver <br><a href="tel:+3225419045">+32 2541-9045</a></p> </div> </div> </div> </section> <div class="section-smallbottomnull"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div> </main>
Smartwatcheshttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/smartwatches.aspxSmartwatches<main> <section class="section-header montres"> <div class="container"> <div class="row"> <div class="col-md-12"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/header-produitsetservices-gererlequotidien-montres-connectees.jpg" alt="Image de couverture des montres connectées" class="hidden-sm-down"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/header-produitsetservices-gererlequotidien-montres-connectees.jpg" alt="" class="hidden-md-up"> <div class="header-text"> <h4>Smartwatch payments</h4> <h3><span>Now available with</span> <br> Fitbit Pay <span>and</span> Garmin Pay</h3> </div> </div> </div> </div> </section> <section class="usualcontent montres"> <div class="container"> <div class="row"> <h1 class="first-title">Pay with your smartwatch.<br> Safe. Simple.</h1> <div class="col-md-12"> <p>Contactless payment solutions allow you to pay retailers for your purchases using your Fitbit or Garmin smartwatch. So whether you’re going for a run or on a night out with friends, you can leave your wallet and phone at home. Leave the house with empty pockets and peace of mind!</p> <h2 class="title-1">It’s easier and just as safe as paying with your normal bank card.</h2> <p><b>Simpler: </b>link your BIL credit card (or several) to your smartwatch using the Fitbit Pay or Garmin Pay app. Then make purchases wherever contactless payments are accepted (in Luxembourg and abroad).</p> <p><b>Faster: </b>to pay, just move your wrist close to the reader. There’s no need to enter your PIN for each transaction, even when you spend over EUR 25. It’s even simpler than paying with your contactless bank card!</p> <p><b>Safer: </b>benefit from a more robust security system. You’ll need to enter your watch code every 24 hours and every time you put your watch on. When you take it off, you’ll need to enter the code again to validate the next payment. Plus, your transactions are protected by an ultra-secure process that ensures the confidentiality of your data.</p> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-md-12"> <h2 class="title-1">Are smartwatch payments available in Luxembourg?</h2> <p>You can use your Fitbit or Garmin watch to make payments on contactless terminals throughout Luxembourg. For the moment, only Visa and Mastercard credit cards can be added to your watch.</p> <p><i>Please note: payments using Apple Pay, Google Pay or Samsung Pay are not yet available to clients in Luxembourg.</i></p> </div> </div> </div> </section> <section class="usualcontent is-silver montres"> <div class="container"> <div class="row"> <div class="col-md-12"> <h2 class="title-1">How to set up smartwatch payments</h2> <p>Download the Fitbit or Garmin Connect app to your smartphone.</p> <ol style="list-style-type: decimal; padding-left: 20px;"> <li>Open the app on your smartphone</li> <li>Link your bank account to your smartwatch</li> <li>Save one or more BIL credit cards to your e-wallet</li> <li>Choose text message or email verification in the app</li> </ol> <p>Haven’t received a text message with your activation code? Open the BILnet app, choose your credit card, click on the “Manage” tab, select “Fitbit” or “Garmin” then add your mobile number to receive your activation code.</p> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-md-12"> <h2 class="title-1">Did you know?</h2> <p>Almost all payment terminals in Luxembourg already have contactless technology. You just need to check whether the contactless symbol  <img src="/PublishingImages/site-particuliers/icon-sans-contact.png" alt="icon sans contact" style="height:25px; margin-top:-2px;">  is shown on your retailer’s payment terminal.</p> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-md-12"> <h2 class="title-1">What to do if your watch is lost or stolen?</h2> <p>Don’t panic – none of your card details are physically stored on your watch and nobody will be able to make payments without your consent. You’re asked for a code every time you take your watch off. For greater peace of mind, you can also unlink your cards from your device in the Fitbit or Garmin Connect app.</p> </div> </div> </div> <div class="container"> <div class="row"> <div class="col-md-12"> <h2 class="title-1">Do I still have purchase protection?</h2> <p>When you make payments with your smartwatch, the benefits are exactly the same as when you make payments with your normal credit card (purchase protection, fraud prevention, insurance).</p> <p>To find out more, or if you’re having trouble linking your cards to your watch, visit the “Credit and debit cards” section of our <a href="/fr/particuliers/questions-et-contact/Pages/Index.aspx">Questions et Contact</a> page.</p> </div> </div> </div> </section> <section class="usualcontent montres"> <div class="container"> <div class="row"> <div class="col-md-12 achat-montre-liste"> <h2 class="title-1">What can you buy with your smartwatch?</h2> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon1.png"> <h4>A bottle of water after your morning run</h4> </div> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon2.png"> <h4>Your shopping at the supermarket</h4> </div> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon3.png"> <h4>A ticket to see your favourite band</h4> </div> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon4.png"> <h4>A latte macchiato while you’re waiting for your train</h4> </div> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon5.png"> <h4>Your next beach holiday</h4> </div> <div class="achat-montre"> <img src="/PublishingImages/site-particuliers/icon6.png"> <h4>A sandwich on the go</h4> </div> </div> <div class="col-md-12"> <h5 style="text-align:center; color:#702f8a;">...and a whole lot more!</h5> </div> </div> </div> </section> <section class="usualcontent montres-banner"> <div class="container"> <div class="row"> <div class="banner-watch"> <img src="/PublishingImages/site-particuliers/CONCOURS_MONTRES-CONNECTEES.jpg" class="hidden-sm-down"> <img src="/PublishingImages/site-particuliers/CONCOURS_MONTRES-CONNECTEES_MOB.jpg" class="hidden-md-up"> <div class="banner-text"> <h5>BIL competition</h5> <h4><b>Win</b> one of<br>100 <b>Fitbit smartwatches</b></h4> <div class="row"> <a class="btn-default" href="/static/BILnet/montres-connectees/index-en.html" class="btn btn-white-inverse">More information</a> </div> </div> </div> </div> </div> </section> </main>
BILnet - Your bank, onlinehttps://www.bil.com/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspxBILnet - Your bank, online <main> <section class="section-header"> <div class="container"> <div class="row"> <div class="col-md-12"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/HeaderVisuel.jpg" alt="" class="hidden-sm-down"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/HeaderVisuelMobile.jpg" alt="" class="hidden-md-up"> <div class="header-text"> <h3>BILnet </h3> <p>Your bank, online.</p> </div> </div> </div> </div> </section> <nav id="navbar"> <ul> <li ><a href="#avantages" class="scrolltolink">Advantages and benefits</a></li> <li ><a href="#experience" class="scrolltolink">A unique experience</a></li> <li ><a href="#faq" class="scrolltolink">FAQ</a></li> <li ><a href="#demande" class="scrolltolink">Request access</a></li> </ul> </nav> <section class="section-first"> <div class="container"> <div class="row"> <div class="col-md-6"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/SCREEN_ALL.png" class="screen animatable bounceInLeft"> </div> <div class="col-md-4"> <h3> Direct, easy and secure access to your accounts </h3> <p> Manage all of your accounts in a user-friendly, ultra-secure environment. Carry out your transactions remotely and in real time using the device of your choice. </p> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/PICTO_DISPLAY.png" class="picto"> </div> </div> <div class="row pas-encore"> <div class="col-md-6 text-center"> <p>Don't have the app yet?</p> <a href="https://itunes.apple.com/fr/app/bilnet-mobile/id455960649?mt=8;" class="btn btn-violet-inverse" id="lienapplication" target="_blank">DOWNLOAD BILnet</a> </div> <div class="col-md-6 text-center"> <p>First connexion ?</p> <a href="/Documents/divers/guide-bienvenue-bilnet-en.PDF" class="btn btn-violet-inverse" target="_blank">DOWNLOAD THE GUIDE</a> </div> </div> </div> </section> <section class="section-second" id="avantages"> <div class="container"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/FAISCEAUX.png" class="img-faisceau"> </div> <h2 class="text-center">Advantages and benefits of my online banking service</h2> <div class="container"> <div class="row"> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>EASY</h4> <p>Thanks to its advanced design, you can enjoy all of your bank’s services on the device of your choice.</p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>SECURE</h4> <p> Carry out your day-to-day transactions in a highly secure environment. </p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>INNOVATIVE</h4> <p> Access a vast array of features and benefit from ongoing developments. </p> </div> <div class="triangle triangle-wdev"></div> </div> <div class="col-lg-3 col-md-6 box"> <div class="item"> <h4>ACCESSIBLE</h4> <p> Customise your notifications and have a direct line of contact with your bank. </p> </div> <div class="triangle triangle-wdev"></div> </div> </div> </div> </section> <section class="section-third" id="experience"> <h2 class="text-center"> A SPECIAL EXPERIENCE, <br>A BROAD RANGE OF FEATURES </h2> <div class="container"> <div class="row"> <div class="col-md-6 image-left"> <div id="macbook-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/DESKTOP.png" class="image-first animatable bounceInLeft" id="macbook-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="macbook-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_02.png" class="image-slide" id="macbook-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/macbook/SCREEN_03.png" class="image-slide" id="macbook-3"> </div> <div id="iphone-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/IPHONE.png" class="image-second animatable bounceInLeft" id="iphone-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="iphone-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_02.png" class="image-slide" id="iphone-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/Iphone/SCREEN_03.png" class="image-slide" id="iphone-3"> </div> <div id="ipad-div" class="div-device"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/IPAD.png" class="image-third animatable bounceInLeft" id="ipad-slide"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_01.png" class="image-slide animatable bounceInLeft" id="ipad-1"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_02.png" class="image-slide" id="ipad-2"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/ipad/SCREEN_03.png" class="image-slide" id="ipad-3"> </div> </div> <div class="col-md-6"> <div class="item"> <i class="fa fa-check-circle" style="font-size: 30px"></i> <h5>Open, view and manage your accounts</h5> <ul class="detail-list"> <li>Open a current account in just a few minutes with the BILnet app</li> <li>Check balances and transactions for all or selected accounts</li> <li>Customise account headings</li> <li>View all your direct debits</li> <li>Open a savings or securities account</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-paper-plane" style="font-size: 30px"></i> <h5>Manage your transfers and payments more quickly</h5> <ul class="detail-list"> <li>Make domestic and international credit transfers and create standing orders in just a few clicks</li> <li>Create and manage the list of your beneficiaries and standing orders</li> <li>Make payments with your smartphone using the DigiCash app</li> <li>Withdraw cash without a bank card using the QuickMoney feature</li> </ul> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> <div class="show-details"><i class="fa fa-plus-circle"></i></div> </div> <div class="item"> <i class="fa fa-credit-card" style="font-size: 30px"></i> <h5>Manage your bank cards</h5> <ul class="detail-list"> <li>Check account balances and recent transactions for all your bank cards</li> <li>Customise the design of your debit card</li> <li>Change your card limits</li> <li>Order a new card directly</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-line-chart" style="font-size: 30px"></i> <h5>Publish and store your electronic documents</h5> <ul class="detail-list"> <li>Download all your banking documents and card statements in PDF format</li> <li>Choose the paperless option</li> <li>Receive debit advice at any time</li> <li>Create your investor profile</li> <li>Request your portfolio valuation</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-file-o" style="font-size: 30px"></i> <h5>Check your investments and loans</h5> <ul class="detail-list"> <li>Access your shares, bonds, funds and structured products</li> <li>Trade in real time on more than 12 stock exchanges worldwide</li> <li>Make deferred purchases and sales of securities already held in your portfolio (equities, funds, bonds)</li> <li>Receive quotations of your choice in real time with text message and email alerts</li> <li>Simulate your loan application and apply online</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> <div class="item"> <i class="fa fa-comments" style="font-size: 30px"></i> <h5>Stay in touch with your bank</h5> <ul class="detail-list"> <li>Access your secure messaging facility used for correspondence with BIL</li> <li>Send and receive attachments of your choice directly</li> <li>Contact the technical hotline with any practical questions</li> <li>Receive all BIL services and advice through the BIL call centre</li> </ul> <div class="show-details"><i class="fa fa-plus-circle"></i></div> <div class="hide-details"><i class="fa fa-minus-circle"></i></div> </div> </div> </div> </div> </section> <section class="section-four" id="faq"> <div class="text-center"> <img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-particuliers/BILnet/PICTO_QUESTION.png" id="picto-faq"> </div> <h2 class="text-center">ONLINE BANKING FAQ</h2> <p class="text-center">Browse the answers to your most frequently asked questions about your online bank and its features.</p> <div class="container"> <div class="row"> <div class="col-md-6"> <ul> <li> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/generalites-bilnet.html" target="_blank">BILNET <i class="fa fa-angle-right pull-right"></i> </a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-bilnet-mobile.html" target="_blank">BILnet app<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/documents-electroniques.html" target="_blank">Electronic documents<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/personaldata.html" target="_blank">Personal data <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/gestion-des-mandataires.html" target="_blank">Management of authorised representatives<i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/liste-des-contrats.html" target="_blank">List of your contracts <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/operations-a-signer.html" target="_blank">Transactions to be signed <i class="fa fa-angle-right pull-right"></i></a> </li> </ul> </div> <div class="col-md-6"> <ul> <li> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/ordre-permanent.html" target="_blank">Standing orders <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/politique-signature.html" target="_blank">Signature policy <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/quickmoney.html" target="_blank">QuickMoney <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-cartes.html" target="_blank">Bank cards <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/securite.html" target="_blank">Security <i class="fa fa-angle-right pull-right"></i></a> <a href="https://www.luxtrust.lu/en/faq" target="_blank">LuxTrust <i class="fa fa-angle-right pull-right"></i></a> <a href="{%BIL_Internet_Root_URL_Static%}/BILnet/en/faq-zero-papier.html" target="_blank">Paperless <i class="fa fa-angle-right pull-right"></i></a> </li> </ul> </div> </div> </div> </section> <section class="section-five" id="demande"> <div class="col-md-8 offset-md-2 text-center"> <h2>REQUEST ACCESS TO BILnet</h2> <p>Do you already have a BIL account, but no BILnet access yet? <br>A LuxTrust product (Token, Smartcard or Signing Stick) is required to log in to BILnet. </p> <p>If you already have one, you can use it. If not, a Token will be provided free of charge by BIL when access is granted to BILnet.</p> <a href="https://finance.bil.com/BilNetFinancePlugin/Formulaires.mvc/FormulaireConnexion?lang=en" class="btn btn-violet" target="_blank">Request access to BILnet</a> </div> </section> <div class="section-smallbottomnull is-silver"> <div id="mylifecontent" class="articles" data-categorie="me-and-my-family-fr/daily-and-webbanking-fr"></div> </div> </main>