Alerte phishinghttps://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=1Alerte phishing<b>Alert: e-mail fraud attempts underway!</b><br><br> Be vigilant, fraudsters are trying to pass themselves off as BIL by sending you an e-mail inviting you to click on a fake BILnet link. Do not share any personal information and do not click on this link. BIL will NEVER ask you by text message, e-mail or telephone for your LuxTrust login and password (used in BILnet), or for your bank card number or secret code. <br><br>If you believe you are the victim of attempted fraud or in the event of fraudulent use of your card, contact Worldline by calling <a href="tel:+352491010">+352 4910-10</a>.1

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Toolboxhttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=4Toolbox<div id="page-header-tools" class="headercache"> <div id="page-header-usefultools"> <a href="javascript:void(0);"class="sub-link-1 is-usefultools" data-serialtip-trigger="usefultools">Toolbox</a> <ul class="page-header-tooltip" data-serialtip="usefultools"> <li><a class="page-header-tooltip-link" href="/en/individuals/questions-and-contact/Pages/Index.aspx#section-map">Branches and ATM</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/mortgage.aspx">Simulate your mortgage</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/personal-loan.aspx">Simulate your personal loan</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/save/Pages/savings-accounts.aspx#simulateur">Simulate your savings</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/invest/funds/Pages/Funds-list.aspx">BIL Invest funds</a></li> <li><a class="page-header-tooltip-link" href="/cutoff/en/cut-off.html">Cut-Off SDD</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/managing-day-to-day-finances/bank-cards/Pages/Index.aspx#payment">Visa payment dates</a></li> </ul> </div> </div>4
Access BILnet accountshttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=1Access BILnet accounts<a class="linkToolbar" href="https://bilnet.lu.bil.com">Access BILnet accounts</a>1

To order an additional debit and/or credit card, please submit your request using the BILnet online banking tools.
To make an order directly on BILnet, please read the BILnet help section, which describes all of the steps to follow.

Please note that ordering a new card is subject to applicable fees.

Depending on the day your order was placed, the maximum time it will take to deliver your card is around ten days.
Where will my new debit and/or credit card and PIN be sent, and how long will it take?

In an emergency, it’s possible to receive your card and PIN within 48 hours and for an additional €75. However, this option only applies to Visa credit cards.

 

 

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