Alerte Fraude - email + skimminghttps://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=22Alerte Fraude - email + skimming<img src="/PublishingImages/site-all/alerts/prevention-securite-sms-email.png"> <h3>Alert: e-mail fraud attempts underway!</h3> Be vigilant, fraudsters are trying to pass themselves off as BIL by sending you an e-mail <b>inviting you to update BILnet</b>. Do not share any personal information and <b>do not click on the link contained in the e-mail</b>. BIL will <b>NEVER</b> ask you by text message, e-mail or telephone for your LuxTrust login and password (used in BILnet), or for your bank card number or secret code. <br><br> In addition, be careful when making transactions on an ATMs. Recent cases of skimming have been reported in Luxembourg. This technique enables fraudsters to copy your card data without your without your knowledge. <br><br>If you believe you are the victim of attempted fraud or in the event of fraudulent use of your card, contact Worldline by calling <a href="tel:+352491010">+352 4910-10</a>.</p> <p class="pbtn-default"><a class="closealert" href="/en/individuals/security-prevention/Pages/Index.aspx">Find out more</a></p> <p class="pbtn-default"><a class="btn-default closealert" href="#">Close</a></p>22

BILnet
en

 

 

Toolboxhttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=4Toolbox<div id="page-header-tools" class="headercache"> <div id="page-header-usefultools"> <a href="javascript:void(0);"class="sub-link-1 is-usefultools" data-serialtip-trigger="usefultools">Toolbox</a> <ul class="page-header-tooltip" data-serialtip="usefultools"> <li><a class="page-header-tooltip-link" href="/en/individuals/questions-and-contact/Pages/Index.aspx#section-map">Branches and ATM</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/mortgage.aspx">Simulate your mortgage</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/borrow/Pages/personal-loan.aspx">Simulate your personal loan</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/save/Pages/savings-accounts.aspx#simulateur">Simulate your savings</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/invest/funds/Pages/Funds-list.aspx">BIL Invest funds</a></li> <li><a class="page-header-tooltip-link" href="/cutoff/en/cut-off.html">Cut-Off SDD</a></li> <li><a class="page-header-tooltip-link" href="/en/individuals/products-and-services/managing-day-to-day-finances/bank-cards/Pages/Index.aspx#payment">Visa payment dates</a></li> </ul> </div> </div>4
Access BILnet accountshttps://www.bil.com/en/Lists/BILInternetToolbar/DispForm.aspx?ID=1Access BILnet accounts<a class="linkToolbar" href="https://bilnet.lu.bil.com">Access BILnet accounts</a>1

To order an additional debit and/or credit card, please submit your request using the BILnet online banking tools.
To make an order directly on BILnet, please read the BILnet help section, which describes all of the steps to follow.

Please note that ordering a new card is subject to applicable fees.

Depending on the day your order was placed, the maximum time it will take to deliver your card is around ten days.
Where will my new debit and/or credit card and PIN be sent, and how long will it take?

In an emergency, it’s possible to receive your card and PIN within 48 hours and for an additional €75. However, this option only applies to Visa credit cards.

 

 

Footer-LUhttps://www.bil.com/en/Pages/Footer-LU-Particuliers.aspxFooter-LU<div id="page-footer-row-2"> <div class="page-wrapper"> <ul id="page-footer-nav"> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/disclaimer.aspx">Legal notice</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/data-protection.aspx">Data protection</a></li> <li><a class="sub-link-1" href="/en/bil-group/documentation/Pages/data-protection.aspx?page=refreshCookie" id="refreschcookie">Manage your cookies</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/legal-documentation.aspx">Regulation</a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/brochures.aspx" target="_blank">Documentation & Charges </a></li> <li><a class="sub-link-1" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/mifid.aspx">MiFID</a></li> <li><a class="sub-link-1" href="https://developer.bil.com/">PSD2 services</a></li> </ul> <p>Copyright © 2025 - Banque Internationale à Luxembourg SA All rights reserved.</p> <ul id="page-footer-socialnetwork"> <li><a class="sub-link-1" href="https://www.facebook.com/BIL1856" target="_blank"><img src="/PublishingImages/site-all/icons/facebook.svg" style="height: 20px;" alt="Logo Facebook"></a></li> <li><a class="sub-link-1" href="https://www.instagram.com/bil_lux" target="_blank"><img src="/PublishingImages/site-all/icons/instagram.svg" style="height: 20px;" alt="Logo Instagram"></a></li> <li><a class="sub-link-1" href="https://tiktok.com/@bil_luxembourg" target="_blank"><img src="/PublishingImages/site-all/icons/tiktok.svg" style="height: 20px;" alt="Logo Tik Tok"></a></li> <li><a class="sub-link-1" href="https://www.linkedin.com/company/2240549" target="_blank"><img src="/PublishingImages/site-all/icons/linkedin.svg" style="height: 20px;" alt="Logo Linkedin"></a></li> <li><a class="sub-link-1" href="https://www.youtube.com/user/BIL1856" target="_blank"><img src="/PublishingImages/site-all/icons/youtube.svg" style="height: 20px;" alt="Logo Youtube"></a></li> <li><a class="sub-link-1" href="https://twitter.com/bil_lux" target="_blank"><img src="/PublishingImages/site-all/icons/twitter.svg" style="height: 20px;" alt="Logo X"></a></li> </ul> </div> </div>