Alerte Fraude - emailhttps://www.bil.com/en/Lists/BILInternetAlerts/DispForm.aspx?ID=16Alerte Fraude - email<img src="/PublishingImages/site-all/alerts/prevention-securite-sms-email.png"> <h3>Alert: e-mail fraud attempts underway!</h3> Be vigilant, fraudsters are trying to pass themselves off as BIL by sending you an e-mail <b>inviting you to update BILnet</b>. Do not share any personal information and <b>do not click on the link contained in the e-mail</b>. BIL will <b>NEVER</b> ask you by text message, e-mail or telephone for your LuxTrust login and password (used in BILnet), or for your bank card number or secret code. <br><br>If you believe you are the victim of attempted fraud or in the event of fraudulent use of your card, contact Worldline by calling <a href="tel:+352491010">+352 4910-10</a>.</p> <p class="pbtn-default"><a class="closealert" href="/en/individuals/security-prevention/Pages/Index.aspx">Find out more</a></p> <p class="pbtn-default"><a class="btn-default closealert" href="#">Close</a></p>16

Please call BIL Client Care Center on +352 4590-5000 or send a secure message through the BILnet online banking service requesting a PIN reminder, which will be mailed to you without any fee within a few days.

Did you know? If you wish, you can change your card’s PIN at any time at one of BIL’s servibank+ ATMs.


In case of emergency:

The QuickMoney™ cardless withdrawal function on your smartphone allows you to make free cash withdrawals from all BIL servibank+ ATMs without using your debit and/or credit card.
How can I withdraw money without using a bank card, with QuickMoney™?

For Visa credit cards, you can pay an extra EUR 75 to receive your PIN by post within 48 hours, excluding public holidays.


How do I activate Apple Pay from my BILnet mobile app?
How do I pay in store using Apple Pay?