1. How do I cancel a direct debit?
You cannot cancel a direct debit in BILnet directly. Instead, you must contact your creditor to cancel the direct debit.

2. How do I block a direct debit?
You can block a direct debit in BILnet or in the mobile app via the list of your direct debits.

From the desktop version of BILnet:
- Connect to BILnet
- In the menu on the left, under “Day to day management”, select “SEPA Direct debits”
- Select the direct debit and press “Block”

From the BILnet app
- Open the BILnet mobile app
- In the shortcuts menu, click on “Direct debits”
- Select the direct debit and press “Block”