Your customer ID is required for all your remote communications with the bank. You can find it easily in your BILnet online banking.

• Via the BILnet app on your smartphone or tablet:
  Open the BILnet app and log in by pressing “Access my accounts”. Then, click on the “Profile” icon to view your Customer ID.
  Please note that your customer ID is only visible if you have upgraded to version 7.5.22 of the BILnet app.


• Via BILnet on a computer:
  Log in to BILnet via the official website at www.bil.com using your usual LuxTrust details. Click on “My connection” in the menu bar and access your Customer ID.