Alerte phishing phishing<b>Warning – ongoing phishing alerts!</b> <br>We have noticed fraudulent calls and SMS messages pretending to be from BIL. Please be extremely vigilant. If you receive a suspicious message or call, ignore it, hang up or delete the message immediately. Do not click on any links and do not under any circumstances share your personal information, such as your login, password or OTP code. <br><br><b>Are you a victim of fraud?</b> Call our hotline on <a href="tel:+35245907070">+352 4590 7070</a>, open from 8:30am – 6pm Monday-Friday, send us a <a href="">secure message</a> via BILnet, or use this <a href="/en/individuals/questions-and-contact/Pages/contact-us.aspx">contact form</a>. 7


LuxTrust /

How to retrieve my LuxTrust certificate number (SSN)?

1. Have you already activated LuxTrust Mobile?

  • Open your LuxTrust Mobile app
  • Click on the main menu (3 bars) then on "My Certificate", then "Accept"
  • View your SSN

2. Not yet activated LuxTrust Mobile?

  • Go to the LuxTrust website via this link
  • Click on "Test my certificate"
  • Log in with your LuxTrust device
  • Find the number under "SSN"

In the future, to make things easier, we advise you to activate LuxTrust Mobile.