Present in Dudelange since 1921, the BIL branch had been located at its pre-move address since 1980. After successive facelifts, the time had come to move to a new location better suited to the new organisational model which has already been successfully implemented at other BIL branches across the country. In line with the needs of its increasingly digitally connected clients, the bank has modernised the way it welcomes and supports clients.
The Dudelange branch has a warm, modern interior with clearly defined functional areas for a more fluid client experience. A self-banking area with three of the latest ATMs is accessible 24/7 in which clients can carry out most of their cash transactions. In the online area, which is equipped with tablets and PCs, clients can manage their everyday banking transactions. Free, secure WiFi access is available throughout the branch. This new branch layout, which also includes private meeting rooms, has been designed to optimise comfort and confidentiality.
This will enable Marc Schoder, the branch manager, and his dedicated team of advisers to focus on providing the branch’s retail, private and corporate clients with personalised support for their life and business projects.
At the official opening on Thursday, 9 March, Hugues Delcourt, CEO of BIL, and Marc Schoder handed a cheque to the non-profit organisation Diddeleng Hëlleft represented by Dan Biancalana, Mayor of Dudelange. This organisation supports projects in underdeveloped regions. With this donation, BIL reaffirms its long-term commitment to Luxembourgish non-profit organisations.
Marc Schoder and his team are available Monday to Friday from 9am to 12am and from 1.30pm to 5pm as well as from 8am to 7pm by appointment.
Address of the new Dudelange branch:
62 Avenue Grande-Duchesse Charlotte