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BIL provides you with brochures describing its products and services, as well as many other documents that give you all the information you need, in complete transparency, to guarantee a harmonious commercial relationship.



Data protection protection<main> <section class="mission-pret"> <div class="container"> <div class="row"> <div class="col-md-12"> <div class="mission-image"> <div class="hideitem"></div> <img src="/PublishingImages/site-groupebil/header-gdpr.jpg" alt=""> <div class="mission-text"> <h1>Data protection at BIL</h1> </div> <a href="#intro" class="link-arrow scrolltolink" id="mission-scroll">More informations</a> </div> </div> </div> </div> </section> <nav id="navbar"> <ul> <li><a href="#video" class="scrolltolink">On camera</a></li> <li><a href="#vos-donnees" class="scrolltolink">Your data</a></li> <li><a href="#acces" class="scrolltolink">Access and sharing</a></li> <li><a href="#vos-droits" class="scrolltolink">Your rights</a></li> <li><a href="#cookies" class="scrolltolink">Cookies</a></li> <li><a href="#securite" class="scrolltolink">Security</a></li> <li><a href="#en-pratique" class="scrolltolink">In practice</a></li> <li><a href="#contact" class="btn btn-white-revert">Contact</a></li> </ul> </nav> <section class="advantages" id="intro"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">We care about your privacy!</h1> <p><br><br></p> </div> </div> <div class="row row-big-icons"> <div class="col-md-4"> <a href="#empruntez" class="overlay-link scrolltolink"></a> <img src="/PublishingImages/site-all/icons/data-protect.png" alt=""> <p class="body text-center">We promise to collect and process your personal <strong>data transparently</strong></p> </div> <div class="col-md-4"> <a href="#quotidien" class="overlay-link scrolltolink"></a> <img src="/PublishingImages/site-all/icons/shield-protect.png" alt=""> <p class="body text-center">We control access to and sharing of your data to ensure <strong>its protection</strong></p> </div> <div class="col-md-4"> <a href="#empruntez" class="overlay-link scrolltolink"></a> <img src="/PublishingImages/site-all/icons/balance-protect.png" alt=""> <p class="body text-center">We ensure that you are able to exercise your rights under <strong>the best conditions</strong></p> </div> </div> <div class="row row-small-icons"> <div class="col-md-4 col-md-offset-2"> <a href="#bilnet" class="overlay-link scrolltolink"></a> <img src="/PublishingImages/site-all/icons/round-happy.svg" alt=""> <p class="body text-center">We use cookies with your <strong>consent</strong></p> </div> <div class="col-md-4"> <a href="#profitez" class="overlay-link scrolltolink"></a> <img src="/PublishingImages/site-all/icons/cadenas-rd-protect.png" alt=""> <p class="body text-center">We ensure <strong>the security </strong>of the data that you entrust to us</p> </div> </div> <div class="row"> <div class="col-md-12 flexbox-center"> <a href="#contact" class="btn btn-white">Contact</a> </div> </div> </div> </section> <section class="section-default about is-silver" id="video"> <div class="page-wrapper"> <div class="grid-youtube"> <iframe width="560" height="315" src="" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe> </div> </div> </section> <section class="section-default about" id="vos-donnees"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Your personal data</h1> </div> </div> <div class="mansory"> <div class="col-md-4 about-container"> <h1 class="about-container-title">What information is classed as personal data?</h1> <br> <p>Personal data refers to any information about you and which can be used to identify you directly or indirectly.</p> <p>As part of a commercial relationship, we collect and process the following categories of data:<br></p> <ul> <li>personal identification data</li> <li>personal details (e.g. gender, date of birth) </li> <li>official identification data</li> <li>electronic identification data</li> <li>bank and financial identification data</li> <li>data relating to your financial situation</li> <li>transaction data</li> <li>images and sound recording data, particularly in the case of telephone recordings and digital onboarding </li> </ul> <p>This is data that is both provided to us directly by you and generated by using our services.</p> </div> <div class="about-container"> <h1 class="about-container-title">How do we process your personal data and why?</h1> <br> <p>We collect and process your personal data for various reasons:<br></p> <ul> <li>to meet our legal obligations (“know your customer”, anti-money laundering and terrorist financing, regulatory reporting, etc.) </li> <li>to arrange the contractual documentation needed to offer you suitable products and services </li> <li>to provide you with the best possible client support and propose relevant financial products and services </li> </ul> <p>We only gather information that is necessary to achieve these objectives and we limit the length of time that your data is stored to that needed to fulfil our legal obligations.</p> <p>To help us serve you better, we also use profiling to identify our various client categories based on the products/services used and/or banking behaviour. In particular, this allows us to better understand you and therefore customise our commercial offering to meet your individual expectations.</p> </div> <div class="about-container"> <h1 class="about-container-title">When do we collect your personal data?</h1> <br> <p>We collect your data throughout our commercial relationship with you. The vast majority of data collection takes place when you open your account. The interactions you have with your Relationship Manager also offer us an opportunity to ensure this data is up to date and to add to it according to your needs and requests: first job, birth of a child, property purchase, etc.</p> </div> <div class="about-container"> <h1 class="about-container-title">What are our commitments when it comes to processing your personal data?</h1> <br> <p>We have established a <a target="_blank" href="/Documents/documentation-legale/conditions-generales-en.pdf" style="font-weight: 600; color: #05C3DE;">Personal Data Processing Policy</a> which describes the data protection measures we have taken, including your rights in this regard.</p> </div> </div> </div> </section> <section class="section-default about is-silver" id="acces"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Accessing and sharing your personal data</h1> </div> </div> <div class="mansory"> <div class="col-md-4 about-container is-white"> <h1 class="about-container-title">Who has access to your personal data?</h1> <br> <p>Only departments with an operational need to access your data are authorised to do so (for example, our colleagues responsible for monitoring commercial relationships, or those in charge of executing transactions). This also includes authorised personnel of the partners with whom we work in the course of providing our services.</p> <p>Access to your data is strictly limited to people with the necessary authorisation granted to them for the performance of their tasks. These people are bound by a strict obligation of confidentiality. We continuously educate and train our staff and partners on how to protect your personal data.</p> </div> <div class="col-md-4 about-container is-white"> <h1 class="about-container-title">Is your personal data transferred to third parties?</h1> <br> <p>We may pass your data on to meet a legal obligation or allow trusted partners to provide their services.</p> <p>As such, we may need to transfer your data to other financial institutions (e.g. banks, insurance firms, payment and credit card issuers) or to external service providers whose involvement is necessary as part of the services we offer you (e.g. our IT service provider).</p> <p>We undertake not to communicate your data for commercial use to third parties without your prior and express agreement.</p> </div> <div class="about-container is-white"> <h1 class="about-container-title">What protection exists for transfers outside of the European Economic Area?</h1> <br> <p>In principle, your personal data is stored in the European Economic Area. We will only transfer your data outside the European Economic Area if we are required to pursuant to a legal or regulatory obligation.</p> <p>We always ensure that appropriate safeguards are in place before transferring your data outside the European Economic Area, such as adopting data protection clauses or even an adequacy decision from the European Commission.</p> </div> </div> </div> </section> <section class="section-default about is-silver" id="vos-droits"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Your personal data protection rights</h1> </div> </div> <div class="mansory"> <div class="col-md-4 about-container"> <h1 class="about-container-title">What are your rights?</h1> <br> <p>We are careful to respect all of your rights with regard to your personal data. For example, you may request access to your data and indeed have it corrected if the data proves to be incomplete or inaccurate.</p> <p>We respect your rights to limit the processing of this data, object to its use and request its deletion on the terms and within the limits of applicable data protection legislation.</p> <p>We also promise to respect your right to transfer personal data, i.e. the right to receive the data directly or ask for it to be passed on to another organisation.</p> </div> <div class="about-container"> <h1 class="about-container-title">How can you exercise your rights with regard to BIL?</h1> <br> <p>You can exercise your rights by completing the <a href="/Documents/documentation-legale/gdpr-formulaire-client-en.PDF" style="font-weight: 600; color: #05C3DE;" target="_blank">form available here</a> and returning it in one of the following ways:</p> <ul> <li>by writing to us via the BILnet secure messaging service, including “Data Protection – Request to exercise rights” in the subject line</li> <li>by email to <a href="" style="font-weight: 600; color: #05C3DE;"></a>, including “Data Protection – Request to exercise rights” in the subject line</li> <li>by post to: BIL Direct Center, 69 route d’Esch, L-2953 Luxembourg</li> </ul> <p>You can always contact our Data Protection Officer if you are not completely satisfied with the answer received. You may also file a complaint with Luxembourg’s National Commission for Data Protection (CNPD) by sending a letter to 15, Boulevard du Jazz, L-4370 Belvaux, or by completing the online form which is available on the CNPD’s website under Your rights -> How to assert your rights.</p> </div> </div> </div> </section> <section class="section-default about is-silver" id="cookies" style="background: #F8F8F8;"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Use of cookies</h1> </div> </div> <div class="mansory"> <div class="col-md-4 about-container is-white"> <h1 class="about-container-title">What are cookies?</h1> <br> <p>Cookies are small text files that are sent by a server to your device’s hard drive (computer, tablet or smartphone). They allow information about your web browsing behaviour to be tracked in order to optimise the website’s functions and to enhance your experience by customising the webpages.</p> </div> <div class="col-md-4 about-container is-white"> <h1 class="about-container-title">How do cookies work?</h1> <br> <p>They are stored by the website manager in a dedicated folder on your device. In particular, they contain the name of the server they were sent from, a unique identifier and in some cases an expiry date.</p> </div> <div class="about-container is-white"> <h1 class="about-container-title">Why do we use cookies?</h1> <br> <p>Cookies allow us to improve our website navigation, thereby offering you a comfortable browsing experience and content adapted to your preferences.</p> <br> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="10%"></th> <th width="50%"></th> <th width="20%" style="text-align: center; text-transform: initial; ">BILnet</th> <th width="20%" style="text-align: center; text-transform: initial;"></th> </tr> </thead> <tbody> <tr> <th>Technical cookies</th> <td>These cookies are not deleted when you close your browser or leave your session. They allow us to remember your preferences (e.g. language) for future visits. We have chosen to limit the lifespan of these cookies to one year.</td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Session cookies</th> <td>These cookies allow us to ensure that your session is secure and to identify you. They are deleted when you leave your session or close your browser. We primarily use two cookies (ASPAUTHX and ASPSessionID). They do not contain any personal data; they only contain technical information to facilitate the management of your session.</td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td>-</td> </tr> <tr> <th>Analytical cookies</th> <td>These cookies make it possible to collect statistical data about website usage and to obtain information about how to improve our offering.<br> The information transferred (e.g. IP address and browser type) is saved and processed by Google Analytics. This software is dedicated to the statistical monitoring of website traffic. </td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> <tr> <th>Advertising cookies</th> <td>For the purposes of some of our marketing campaigns, we use advertising cookies from Facebook Pixel, LinkedAds and Google Adwords. <br>You can prevent such online marketing networks from placing cookies on your device and collecting your data by activating the “opt-out” cookies option. </td> <td>-</td> <td><img src="/PublishingImages/site-all/table-compatibility-tick.png" alt=""></td> </tr> </tbody> </table> </div> </div> <div class="about-container is-white"> <h1 class="about-container-title">How to manage your cookies</h1> <br> <p>When you first connect to our websites, we will ask for your consent concerning the storage and monitoring of your browsing data, in particular the use of analytical and advertising cookies. If you agree, we will activate cookies for a one-year period. Once this period has elapsed, you will be asked again for your consent.</p> <p>If you do not give your consent, your page will be updated and we will not collect your browsing data for a two-month period, at the end of which you will be asked again for your consent.</p> <p>You can manage your technical and session cookies via your browser settings.</p> </div> <div class="about-container is-white"> <h1 class="about-container-title">What happens if you refuse to let your browser use cookies?</h1> <br> <p>Please note that refusing technical cookies can limit or disable the use of some of our website functions.</p> <p>Furthermore, refusing session cookies will prevent you from connecting to our online banking website, BILnet.</p> </div> <div class="about-container is-white"> <h1 class="about-container-title">Is it possible to change your mind about cookies?</h1> <br> <p>You can change your decision about how your browsing data is stored and monitored, including the use of advertising cookies, by clicking on this link.</p> <p>If you would like us to delete your visit data (analytical cookies), please <a href="/en/bil-group/documentation/Pages/data-protection.aspx?page=refreshCookie" id="refreschcookie" style="text-decoration: underline !important;">clicking on this link</a> to send us your request.</p> <iframe id="iframe-trackid" src=""></iframe> </div> </div> </div> </section> <section class="section-default about is-silver" id="securite"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">Security</h1> </div> </div> <div class="mansory"> <div class="col-md-4 about-container"> <h1 class="about-container-title">How do we protect your data?</h1> <br> <p>We work on a daily basis to protect your confidential data against any attempted malicious acts and misuse. Security is our priority. Consequently, the technical solutions that we use to store and process your personal data are subject to enhanced surveillance.</p> </div> </div> </div> </section> <section class="about info-section" id="en-pratique"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center">In practice</h1> </div> </div> </div> <img src="/PublishingImages/site-groupebil/BIL_GDPR_EN.JPG" class="info-dektop"> <img src="/PublishingImages/site-groupebil/BIL_GDPR_EN_MOBILE.JPG" class="info-mobile"> </section> <section class="section-default about" id="contact" style="background-color: #702F8A; color:white;"> <div class="container"> <div class="row"> <div class="col-md-12"> <h1 class="title text-center" style="color:white">Contact</h1> <p class="body intro-body text-center">If you have any questions about data protection, please do not hesitate to write to us at <br><a href="" style="font-weight: 600; color: #05C3DE;"></a>. Our teams will respond to you with the help of our Data Protection Officer.</p> </div> </div> </div> </section> <div style="display:none;" id="menu-revamp-plus"> </div>
Financial and risk reports and risk reports<div data-section="Annual reports" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Annual reports</h2> </div> <ul class="list-brochure"> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/annual-report-2021-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-annual-report-2021.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual Report 2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/semi-annual-report-2021-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-rsa2021.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/annual-report-2020-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-annual-report-2020.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual Report 2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/semi-annual-report-2020-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-rsa2020.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/annual-report-2019-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-annual-report-2019.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual Report 2019</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Semi-annual-report-2019-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-rsa2019.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2019</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/annual-report-2018-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/annual-report-thumbnail-2018.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual Report 2018</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Semi-annual-report-2018-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-rsa2018.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2018</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Annual-Report-2017-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-ra2017.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual report 2017</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Semi-Annual-Report-2017.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-semi-ra2017.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2017</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Annual-Report-2016-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-ra2016.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual report 2016</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Semi-Annual-Report-2016-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-semi-ra2016.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual Report 2016</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Annual-Report-2015-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-ra2015.jpg?renditionID=6" alt=""></span> <span class="sub-title">Annual report 2015</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Semi-Annual-Report-2015-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/Semi-annual-report-2015.jpg?renditionID=6" alt=""></span> <span class="sub-title">Semi-Annual report 2015</span> </a> </li> </ul> </div> </div> <div data-section="Risk reports" class="section-default"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">Risk reports</h2> </div> <ul class="list-brochure"> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R1_21Q4_report_0222_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R1_21Q4_report_0222_BIL.jpg?renditionID=6" alt=""></span> <span class="sub-title">COVID-19 reporting : 21Q4</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R1_Rapport_Pillar3_Q3_2021_1221_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-pillar2021.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Quarterly Risk Report Pillar 3 Q3/2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-sa-Pillar-3-2021-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/BIL-Risk-Report-sa-Pillar-3-2021.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Semi-annual Risk Report Pillar 3 2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R1_21Q2_report_0821_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R1_21Q2_report_0821_BIL.jpg?renditionID=6" alt=""></span> <span class="sub-title">COVID-19 reporting : 21Q2</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R1_20Q4_report_0821_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R1_20Q4_report_0821_BIL.jpg?renditionID=6" alt=""></span> <span class="sub-title">Addendum of Pillar 3 Report 2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R2_Rapport_Pillar3_Q1_2020_0721_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R5_Rapport_Pillar3_2021_0721_BIL.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Quarterly Risk Report Pillar 3 Q1/2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R5_Rapport_Pillar3_2020_0721_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R5_Rapport_Pillar3_2020_0721_BIL.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/EBA-COVID-19-Report-Q12021.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/cover-covid-19-report.png?renditionID=6" alt=""></span> <span class="sub-title">EBA COVID-19 Report Q1/2021</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/EBA-COVID-19-Report-Q42020.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/cover-covid-19-report.png?renditionID=6" alt=""></span> <span class="sub-title">EBA COVID-19 Report Q4/2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R1_Pillar3_quarterly_report_Q3_2020.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R1_Pillar3_quarterly_report_Q3_2020.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Quarterly Risk Report Pillar 3 Q3/2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-sa-Pillar-3-2020-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/BIL-Risk-Report-sa-Pillar-3-2020.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Semi-annual Risk Report Pillar 3 2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/EBA-COVID-19-Report-Q32020.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/cover-covid-19-report.png?renditionID=6" alt=""></span> <span class="sub-title">EBA COVID-19 Report Q3/2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/EBA-COVID-19-Report-Q22020.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/cover-covid-19-report.png?renditionID=6" alt=""></span> <span class="sub-title">EBA COVID-19 Report Q2/2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R3_Pillar3_quarterly_report_Q1_2020_0720_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R3_Pillar3_quarterly_report_Q1_2020_0720_BIL.png?renditionID=6" alt=""></span> <span class="sub-title">BIL Quarterly Risk Report Pillar 3 Q1/2020</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/R8_Rapport_Pillar3_2019_0720_BIL.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/R8_Rapport_Pillar3_2019_0720_BIL.png?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2019 (updated version of October 2020)</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-quarterly-Pillar-3-2019-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/BIL-Risk-Report-quarterly-Pillar-3-2019.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Quarterly Risk Report Pillar 3 Q3/2019</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-sa-Pillar-3-2019-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/BIL-Risk-Report-sa-Pillar-3-2019.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Semi-annual Risk Report Pillar 3 2019</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-Pillar-3-2018-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/pillar3-20182.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2018 (updated version of September 11, 2019)</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-20-Pillar-3-2018-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/pillar3-2018.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Semi-annual Risk Report 2018</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-20-Pillar-3-2017-en.PDF" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/pillar3-2017.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2017</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL-Risk-Report-20-Pillar-3-2016-en.PDF" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/pillar3-2016.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2016</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Pillar-3-Semi-annual-Risk-Report-2016-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/Pillar%203%20Semi-annual%20Risk%20Report%202016-1.jpg?renditionID=6" alt=""></span> <span class="sub-title">Pillar 3 Semi-annual Risk Report 2016</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/BIL%20Risk%20Report%20Pillar%203%202015.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/bil-pillar3-rr2015.jpg?renditionID=6" alt=""></span> <span class="sub-title">BIL Risk Report Pillar 3 2015</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/Pillar_3_Semi-annual_Risk-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/brochures/pillar-3-semi-annual-risk-report.jpg?renditionID=6" alt=""></span> <span class="sub-title">Pillar 3 Semi-annual Risk Report 2015</span> </a> </li> </ul> </div> </div>
Legal documentation documentation<!-- section : default --> <div data-section="Compliance" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Compliance</h2> <ul class="list-brochure"> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/WHISTLEBLOWING.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/WHISTLEBLOWING.jpg" alt=""></span> <span class="sub-title">Whistleblowing</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/politique-conflits-interets-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conflitFR.jpg" alt=""></span> <span class="sub-title">Conflicts of interest</span> </a> </li> <!--<li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/pac-list-of-entities.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/pac-list-of-entities.jpg" alt=""></span> <span class="sub-title">Patriot Act-List of entities</span> </a> </li>--> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/certification-pac.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/certification-pac.jpg" alt=""></span> <span class="sub-title">Patriot Act-Certification</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/bil-aml-certification.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/bil-aml-certification.jpg" alt=""></span> <span class="sub-title">AML-Certification</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/wolfsberg-questionnaire.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/wolfsberg-questionnaire.jpg" alt=""></span> <span class="sub-title">Wolfsberg-Questionnaire</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/Anti-Bribery-Corruption-Policy.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/Anti-Bribery-Corruption-Policy.jpg" alt=""></span> <span class="sub-title">BIL’s Anti Bribery and Corruption Policy</span> </a> </li> </ul> </div> </div> <!-- section : default --> <div data-section="Legal documentation" class="section-default"> <div class="page-wrapper"> <h2 class="title-1">Legal documentation</h2> <ul class="list-brochure"> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/payments.jpg" alt=""></span> <span class="sub-title">Your rights when making payments in Europe</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/guide-mobilite-bancaire-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/guide-mobilite-bancaire.jpg" alt=""></span> <span class="sub-title">Switching bank accounts in Luxembourg</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/Informations-generales-sur-les-comptes-de-paiement-de-base-en.PDF" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/Informations-generales-sur-les-comptes-de-paiement-de-base-fr.jpg" alt=""></span> <span class="sub-title">General information on basic payment accounts</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/glossaire-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/glossaire-fr.jpg" alt=""></span> <span class="sub-title">Normalised list of banking services glossary</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/fid-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fid-fr.jpg" alt=""></span> <span class="sub-title">Fee Information Document</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/psd-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/psd.jpg" alt=""></span> <span class="sub-title">The Payment Services Directive (PSD)</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/kiid.aspx"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/visual-documenthtml.jpg" alt=""></span> <span class="sub-title">Kiid</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/bil-regles-de-marches-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/bil-regles-de-marches-en.jpg?renditionID=6" alt=""></span> <span class="sub-title">Market rules</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/en/bil-group/documentation/Pages/emtn.aspx"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/visual-documenthtml.jpg" alt=""></span> <span class="sub-title">Euro Medium Term Notes (public offerings)</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/fiche-credit-hypothecaire-en.PDF" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fiche-credit-hypothecaire-en.jpg" alt=""></span> <span class="sub-title">General information on mortgage agreements</span> </a> </li> </ul> </div> </div> <!-- section : default --> <div data-section="Miscellaneous" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Miscellaneous</h2> <ul class="list-brochure"> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/ARTICLES-OF-ASSOCIATION.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/ARTICLES-OF-ASSOCIATION.jpg" alt=""></span> <span class="sub-title">Articles of Association</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/Point-principaux-du-plan-d-urgence-EN-INSPAR.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/BMR.jpg" alt=""></span> <span class="sub-title">BMR - High Level Contingency plan</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/procedure-reclamations-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/procedure-reclamations-fr.jpg" alt=""></span> <span class="sub-title">Complaints handling procedure</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/conditions-generales-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg" alt=""></span> <span class="sub-title">General Terms and Conditions</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/conditions-generales-092022-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg" alt=""></span> <span class="sub-title">General Terms & Conditions - from 1st September 2022</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/gdpr-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg" alt=""></span> <span class="sub-title">Policy on processing of Personal Data</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/lettre-apercu-des-risques-en.PDF" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg" alt=""></span> <span class="sub-title">Risk disclosure</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/bep-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/bep-fr.jpg" alt=""></span> <span class="sub-title">Policy for executing orders</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/proxy-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/proxy-fr.jpg" alt=""></span> <span class="sub-title">Policy regarding the exercise of voting rights</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/fx_global.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fx_global.jpg" alt=""></span> <span class="sub-title">FX Global Code</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/regles-generales-securite-sante-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/regles-generales-securite-sante-en.jpg?renditionID=6" alt=""></span> <span class="sub-title">General Health & Safety Rules</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/brochures/charte-fournisseur-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/charte-fournisseur-en.jpg?renditionID=6" alt=""></span> <span class="sub-title">GUIDE TO THE IMPLEMENTATION OF CORPORATE SOCIAL RESPONSIBILITY POLICY BY SUPPLIERS</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/Visa/terms-conditions-VISA-EN.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg?renditionID=6" alt=""></span> <span class="sub-title">General Terms and Conditions Credit Card Visa</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/declaration-sinistre-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/declaration-sinistre.jpg" alt=""></span> <span class="sub-title">Statement of claim</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/condition-general-servicard-vpay-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg?renditionID=6" alt=""></span> <span class="sub-title">Debit card application - Servicard Vpay</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/condition-general-servicard-vpay-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg?renditionID=6" alt=""></span> <span class="sub-title">Debit card application- Vpay Young</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Static%}/Documents/BILnet/sgdl_en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/conditions-generales-fr.jpg?renditionID=6" alt=""></span> <span class="sub-title">Basic information on the protection of deposits</span> </a> </li> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/procedure-reclamations-en.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/bep-fr.jpg" alt=""></span> <span class="sub-title">Claims information </span> </a> </li> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/Prospekt_BIL_Danmark.jpg" alt=""></span> <span class="sub-title">Prospectus Investeringsforeningen BIL Danmark</span> </a> </li> </ul> </div> </div>
FATCA<div class="section-default"> <div class="page-wrapper"> <div class="table-1-outer"> <table class="table-1"> <thead> <tr> <th width="30%">Entity Name</th> <th width="30%">FATCA Status</th> <th width="40%">GIIN (Global Intermediary Identification Number)</th> </tr> </thead> <tbody> <tr> <th>BIL Luxembourg SA</th> <td>Reporting Model 1 FFI</td> <td>WN5FYL.00000.LE.442</td> </tr> <tr> <th>BIL Denmark Branch</th> <td>Reporting Model 1 FFI</td> <td>WN5FYL.00000.BR.208</td> </tr> <tr> <th>BIL Suisse SA</th> <td>Reporting Model 2 FFI</td> <td>WN5FYL.00001.ME.756</td> </tr> </tbody> </table> </div> <p>As a consequence, the above entities are now considered as being FATCA-compliant under Chapter 4 of the U.S. IRC (the FATCA regulations) and we expect our GIIN to be included in the first list of FATCA-compliant financial institutions due to be published by the IRS on 2nd June 2014.</p> <p>We kindly remind you that an Intergovernmental Agreement (IGA) Model 1 between Luxembourg and the United States has been signed on 28th March 2014.</p> <p>In case you have any questions on this subject please do not hesitate to contact us at the following online address :</p> <p>Legal Persons Clients can claim withholding tax benefits on interest and dividends in accordance with the double taxation agreement between their country of domicile and the US. Documentation concerning the "Limitations of Benefits" of the double taxation agreements with the US can be found below. Please note that the client must decide himself whether he fulfills the conditions needed to claim tax benefits as set forth in the terms of the double taxation agreement. If in doubt, we recommend that you contact a professional tax consultant.</p> <p><a href="" target="_blank"> United States income tax treaties A to Z</a></p> </div> </div> <div class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-center"> <h2 class="title-1">FATCA-related documents</h2> </div> <ul class="list-brochure"> <li> <a class="sub-link" href="{%BIL_Internet_Root_URL_Luxembourg%}/Documents/documentation-legale/fatca/form-W-9.pdf" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fatca/form-W-9.jpg" alt=""></span> <span class="sub-title">W9</span> </a> </li> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fatca/instructions-for-form-W-8BEN-E.jpg" alt=""></span> <span class="sub-title">Instructions W8 BEN (Entities)</span> </a> </li> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fatca/instructions-for-form-W-8BEN.jpg" alt=""></span> <span class="sub-title">Instructions W8 BEN (Individuals)</span> </a> </li> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fatca/form-W-8BEN-E.jpg" alt=""></span> <span class="sub-title">W8 BEN (Entities)</span> </a> </li> <li> <a class="sub-link" href="" target="_blank"> <span class="sub-visual"><img src="{%BIL_Internet_Root_URL_Luxembourg%}/PublishingImages/site-groupebil/documentation-legale/fatca/form-W-8BEN.jpg" alt=""></span> <span class="sub-title">W8 BEN (Individuals)</span> </a> </li> </ul> </div> </div>
MiFID<style> .list-accordion.sansmiseenforme li { list-style: disc; } .list-accordion.sansmiseenforme .list-accordion-title { padding: 0; color: initial; font-size: initial; text-decoration: underline; margin: 0; height: 0; } .list-accordion.sansmiseenforme .list-accordion-title:hover { text-decoration: none; } .list-accordion.sansmiseenforme .list-accordion-title:before { display:none; } .list-accordion-content { padding-top: 40px; } .list-accordion-content p { margin-bottom: 10px; } </style> <!-- section --> <div id="introduction" data-section="Introduction" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">MiFID</h2> <p class="title-1-description">Harmonised protection of investors at European level</p> <p class="paragraph">MiFID (Markets in Financial Instruments Directive) is an EU directive that entered into force in November 2007. This directive strengthened the legislative framework and facilitated the harmonisation and integration of capital and financial markets in the European Union, and had three main aims:</p> <ul class="list-check"> <li>Improve the competitiveness of EU financial markets</li> <li>Strengthen the protection of investors in financial instruments</li> <li>Allow greater competition across Europe in the provision of services to investors and between trading venues.</li> </ul> <p class="paragraph">The financial crisis highlighted areas for improvement and called for a review of the existing regime. This is why MiFID II was launched to establish a safer, sounder, more transparent and more responsible financial system. Basically, the focus of MiFID was shifted from increasing competitiveness in the EU financial markets to increasing investor protection and transparency. <br>In addition, PRIIPs, the Packaged Retail and Insurance-Based Investment Products Regulation, will complement the MiFID II requirements by increasing the pre-contractual transparency for clients. Both MiFID II and PRIIPS will enter into force in January 2018.</p> <p class="paragraph"><b>Further information</b></p> <p class="paragraph"><a href="" target="_blank">EU legal information on MiFID II</a> <br><a href="" target="_blank">Key EU information documents for PRIIPS</a> <br><a href="/Documents/documentation-legale/priips-en.pdf" target="_blank">BIL customer information on PRIIPs</a></p> </div> </div> <!-- section --> <div id="mifid-practice" data-section="MiFID in practice" class="section-default"> <div class="page-wrapper"> <h2 class="title-1">MiFID in practice</h2> <p class="title-1-description">MiFID I and II as well as PRIIPS affect the relationship that you, as an investor, have with BIL. Here is an overview of the main changes:</p> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">New framework for giving investment advice</h3> <div class="list-accordion-content"> <p class="paragraph">All investment advice must be given in the framework of a contract. This means that clients seeking investment advice can no longer simply go to their bank and ask, you must subscribe to one of our investment services. To make it easier for you to choose the right service, BIL has simplified and streamlined its <a href="/investmentproducts/index-en.html">investment offering</a> and the pricing thereof.</p> </div> </li> <li> <h3 class="list-accordion-title">Getting to know you better</h3> <div class="list-accordion-content"> <p class="paragraph">The new regulations require banks to ensure that clients invest in products that are suitable for their investment objectives (including their level of risk tolerance), financial situation, investment objectives and their financial experience and knowledge. You are therefore required to answer questionnaires that help your Relationship Manager to determine your risk profile and your level of financial expertise. This will help us to better understand your investment needs. We will also assess what type of investor you are (professional or not).</p> <p class="paragraph"><b>Client categorisation</b></p> <p class="paragraph">On the basis of the information you gave us, we have placed you into one of three categories: retail client, professional client or eligible counterparty. We will inform you of your category. Please do not hesitate to contact your Relationship Manager if you require further explanations or if you wish to make a change.</p> <p class="paragraph"><a href="#client-categories">Further information</a></p> <p class="paragraph"><b>Investor profile</b></p> <p class="paragraph">Your investor profile enables your Relationship Manager to assess your appetite for risk. It may have already been established with BIL. Your Relationship Manager may contact you to update it, especially if it is older than ten years. If your profile has not yet been established, please make an appointment with your Relationship Manager. Otherwise, BIL will unfortunately no longer be able to provide you with investment recommendations and will be unable to verify that its products and services correspond to your investor profile. All products and services must be suitable for you and in line with your investor profile.</p> <p class="paragraph">It is important to update or establish your investor profile with BIL if you have not already done so.</p> <p class="paragraph"><a href="#investor-profiles">Further information</a></p> </div> </li> <li> <h3 class="list-accordion-title">Clear and comprehensive information at all levels</h3> <div class="list-accordion-content"> <p class="paragraph">BIL provides you with adequate information at all stages of the execution of your transactions. Our objective is to enable you to make informed investment decisions by providing you with complete, fair, clear and not misleading information. To this end, you will be provided with comprehensive client reports before and after each trade. You will also be given regular portfolio updates.</p> <p class="paragraph"><a href="#client-reporting">Further information</a></p> </div> </li> <li> <h3 class="list-accordion-title">The best execution principle</h3> <div class="list-accordion-content"> <p class="paragraph">In accordance with the MiFID, BIL has formalised its <a href="/Documents/documentation-legale/bep-en.pdf" target="_blank">Order Execution Policy</a>, which all investors should read carefully. This policy is intended to ensure the best possible execution of orders, with regard to price, cost, speed, likelihood of execution and settlement, size and type of order and any other consideration relevant to the execution of the order.</p> <p class="paragraph">BIL also provides on an annual basis the Top 5 execution venues in terms of trading volumes per class of financial instrument. This information on the quality of the execution obtained aims at giving a better view for the clients on how and where their orders are executed.</p> <ul class="list-accordion sansmiseenforme"> <li> <h3 class="list-accordion-title">Best Execution reporting – RTS27 – Q2 2020</h3> <div class="list-accordion-content" style="padding-bottom:0;"> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE1.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 1 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE2.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 2 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE3.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 3 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE4.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 4 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE5.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 5 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q2_2020_TABLE6.csv" target="_blank">Best Execution reporting – RTS27 – Q2 2020 - Table 6 (CSV)</a></p> </div> </li> </ul> <ul class="list-accordion sansmiseenforme"> <li> <h3 class="list-accordion-title">Best Execution reporting – RTS27 – Q1 2020</h3> <div class="list-accordion-content" style="padding-bottom:0;"> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE1.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 1 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE2.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 2 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE3.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 3 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE4.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 4 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE5.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 5 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE6.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 6 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q1_2020_TABLE9.csv" target="_blank">Best Execution reporting – RTS27 – Q1 2020 - Table 9 (CSV)</a></p> </div> </li> </ul> <ul class="list-accordion sansmiseenforme"> <li> <h3 class="list-accordion-title">Best Execution reporting – RTS27 – Q4 2019</h3> <div class="list-accordion-content" style="padding-bottom:0;"> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE1.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 1 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE2.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 2 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE3.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 3 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE4.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 4 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE5.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 5 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE6.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 6 (CSV)</a></p> <p class="paragraph"><a href="/Documents/documentation-legale/BILU_RTS27_Q4_2019_TABLE9.csv" target="_blank">Best Execution reporting – RTS27 – Q4 2019 - Table 9 (CSV)</a></p> </div> </li> </ul> <br> <p class="paragraph"> <a href="/Documents/documentation-legale/BEX-quality-execution-report-retail-2021-en.pdf" target="_blank">Rapport sur la qualité d’exécution – Clients de détail - 2021</a><br> <a href="/Documents/documentation-legale/RETA-Top-5-Ex-Venues-2021.csv" target="_blank"><i class="fa fa-download"></i> RETA-Top-5-Ex-Venues (CSV)</a><br> <a href="/Documents/documentation-legale/RETA-Top-5-Brokers-2021.csv" target="_blank"><i class="fa fa-download"></i> RETA-Top-5-Brokers (CSV)</a><br> <a href="/Documents/documentation-legale/BEX-quality-execution-report-prof-2021-en.pdf" target="_blank">Rapport sur la qualité d’exécution – Clients professionnels - 2021</a><br> <a href="/Documents/documentation-legale/PROF-Top-5-Ex-Venues-2021.csv" target="_blank"><i class="fa fa-download"></i> PROF-Top-5-Ex-Venues (CSV)</a><br> <a href="/Documents/documentation-legale/PROF-Top-5-Brokers-2021.csv" target="_blank"><i class="fa fa-download"></i> PROF-Top-5-Brokers (CSV)</a><br> </p> <br> <a href="/Documents/documentation-legale/BEX-quality-execution-report-retail-2020-en.pdf" target="_blank">Quality of Execution Report – Retail clients - 2020</a><br> <a href="/Documents/documentation-legale/RETA-Top-5-Ex-Venues-2020.csv" target="_blank"><i class="fa fa-download"></i> RETA-Top-5-Ex-Venues (CSV)</a><br> <a href="/Documents/documentation-legale/RETA-Top-5-Brokers-2020.csv" target="_blank"><i class="fa fa-download"></i> RETA-Top-5-Brokers (CSV)</a><br> <a href="/Documents/documentation-legale/BEX-quality-execution-report-prof-2020-en.pdf" target="_blank">Quality of Execution Report – Professional clients - 2020</a><br> <a href="/Documents/documentation-legale/PROF-Top-5-Ex-Venues-2020.csv" target="_blank"><i class="fa fa-download"></i> PROF-Top-5-Ex-Venues (CSV)</a><br> <a href="/Documents/documentation-legale/PROF-Top-5-Brokers-2020.csv" target="_blank"><i class="fa fa-download"></i> PROF-Top-5-Brokers (CSV)</a><br> </p> </div> </li> </ul> <p class="paragraph"><b>We can help you take full advantage of the protection and opportunities arising from MiFID. <br>Do you have any questions about MiFID and its implications for you? <br>Contact your branch or your Relationship Manager.</b></p> </div> </div> <!-- section --> <div id="client-categories" data-section="Client categorisation" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Client categorisation</h2> <p class="paragraph">MiFID requires banks to place their active investor clients into one of three categories:</p> <ul class="list-check"> <li>retail clients</li> <li>professional clients</li> <li>eligible counterparties</li> </ul> <p class="paragraph">This categorisation is necessary as investors do not all have the same level of knowledge and experience of financial instruments and the related risks. It ensures that each client has an appropriate level of protection, with retail investors naturally enjoying the greatest protection.</p> <p class="paragraph"><b>What type of client are you?</b></p> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">Retail clients</h3> <div class="list-accordion-content"> <p class="paragraph">Clients that are neither eligible counterparties nor professional clients are automatically considered as retail clients. Retail clients benefit from the highest level of protection.</p> </div> </li> <li> <h3 class="list-accordion-title">Professional clients</h3> <div class="list-accordion-content"> <p class="paragraph">These include large undertakings which meet at least two of the following size requirements on a company basis:</p> <ul class="list-check"> <li>balance sheet total: EUR 20 000 000</li> <li>net turnover: EUR 40 000 000</li> <li>own funds: EUR 2 000 000.</li> </ul> <p class="paragraph">Professional clients have the necessary expertise to make their own investment decisions and to assess and bear the financial consequences of any risks.</p> </div> </li> <li> <h3 class="list-accordion-title">Eligible counterparties</h3> <div class="list-accordion-content"> <p class="paragraph">These are professional clients (for example investment companies, credit institutions, pension funds, central banks, etc.) which operate in the financial sector and are therefore deemed to have the necessary investment expertise.</p> </div> </li> </ul> <p class="paragraph"><b>How to change your client category</b></p> <p class="paragraph">Clients have the possibility of asking for the following changes of category:</p> <ul class="list-check"> <li>Switch between professional and retail client categories: a retail client may forego part of the protection and request to be considered as a professional client. Inversely, a professional client may ask for the higher degree of protection of retail clients</li> <li>Switch between professional and eligible counterparty categories: a professional client may ask to be considered as an eligible counterparty and vice versa.</li> </ul> <p class="paragraph">You can request your Relationship Manager to change your client classification. BIL will decide at its discretion whether to refuse or accept your request and reserves the right to change client classifications on its own initiative.</p> </div> </div> <!-- section --> <div id="investor-profiles" data-section="Investor profiles" class="section-default"> <div class="page-wrapper"> <h2 class="title-1">Investor profiles</h2> <p class="paragraph">In addition to establishing different <a href="#client-categories">categories of clients</a>, it is essential to have individual investor profiles. This is why MiFID requires financial institutions to request certain information from their clients. In this context, we have drawn up a questionnaire to determine the knowledge and experience in investment products, investment objectives and horizon, financial constraints and financial situation of our retail clients and “on request” professional clients. In addition, the questionnaire enables BIL to determine a client’s ability to bear losses.</p> <p class="paragraph"><b>The suitability of products and services for the investor’s profile.</b></p> <p class="paragraph">The Bank must take account of your investor profile when offering your products and services. If your investor profile has already been established with BIL, your Relationship Manager may contact you at some point to update it, especially if it is more than ten years old. If your profile has not yet been established, please make an appointment with your Relationship Manager to do so. Otherwise, BIL will unfortunately no longer be able to provide you with investment recommendations and will be unable to verify that its products and services are suitable for you.</p> <p class="paragraph">There are two types of investor profiles, for natural and legal persons. Joint account holders can choose whose investor profile should be the reference for the joint account. There is also a questionnaire for customer representatives to ensure they invest in products that are appropriate for their level of financial expertise.</p> <!--<ul class="list-check"> <li><a href="/Documents/documentation-legale/profil-investisseur-personne-physique-en.pdf" target="_blank">Investor profile for natural persons</a></li> <li><a href="/Documents/documentation-legale/profil-investisseur-personne-morale-en.pdf" target="_blank">Investor profile for legal persons</a></li> <li><a href="/Documents/documentation-legale/profil-investisseur-cotitulaire-en.pdf" target="_blank">Reference investor profiles for joint account holders</a></li> <li><a href="/Documents/documentation-legale/questionnaire-connaissance-experience-instruments-financiers-en.pdf" target="_blank">Questionnaire on investor knowledge and experience of financial instruments for representative third parties</a></li> </ul>--> <!-- <p class="paragraph"><b>Further information</b></p> <p class="paragraph">Brochure on risk in financial instruments (link from brochures section)</p> --> </div> </div> <!-- section --> <div id="investment-services" data-section="Investment services" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Investment services</h2> <p class="paragraph"><b>When providing advisory or discretionary management services</b>, BIL may only recommend investment products corresponding to your <a href="#investor-profiles">investor profile</a> to ensure a product is suitable for you. In other words, BIL must take into account your knowledge and experience as well as your financial situation. This includes your ability to bear losses, your investment objective and your level of risk tolerance. When providing investment advice, a suitability test will be carried out and BIL will provide you with a suitability statement before each transaction. This suitability test enables BIL to ensure that the risk level of your portfolio corresponds to your risk profile.</p> <p class="paragraph"><b>When the investment service provided is a service other than investment advice or portfolio management</b>, BIL is required to carry out an appropriateness test in order to verify that you as a retail client have the necessary financial knowledge and experience to understand the risks involved in investing in a complex product. No appropriateness or suitability testing is required for execution only services, provided they concern non-complex financial instruments such as listed shares, non-structured UCITS shares as well as listed bonds and money-market instruments without embedded derivatives.</p> <p class="paragraph">More information on BIL’s investment products can be found <a href="#simplified-offer">here</a> <br>More information on the suitability reporting can be found <a href="#client-reporting">here</a></p> <p class="paragraph"><b>The Best Execution principle</b></p> <p class="paragraph">BIL ensures client orders are executed on the most favourable terms for our clients. The best execution venue is determined with regard to price, cost, speed, likelihood of execution and settlement, the size and type of the order, the nature of the client and any other consideration relevant to the execution of the order.</p> <p class="paragraph">BIL has formalised its <a href="/Documents/documentation-legale/bep-en.pdf" target="_blank">Order Execution Policy/Best Execution Policy</a>, which all investors should read carefully.</p> <p class="paragraph"><b>Further information</b></p> <p class="paragraph"><a href="/Documents/documentation-legale/conditions-generales-en.pdf" target="_blank">BIL general terms and conditions</a> <br><a href="/Documents/documentation-legale/lettre-apercu-des-risques-en.PDF" target="_blank">Risk disclosure</a> <br><a href="/Documents/documentation-legale/procedure-reclamations-en.pdf" target="_blank">Claims information</a> <br><a href="/Documents/documentation-legale/politique-conflits-interets-en.pdf" target="_blank">Conflict of interest</a></p> </div> </div> <!-- section --> <div id="client-reporting" data-section="Client reporting" class="section-default"> <div class="page-wrapper"> <h2 class="title-1">Client reporting</h2> <p class="paragraph"><b>Clear and comprehensive information at all levels.</b></p> <p class="paragraph">BIL provides you with adequate information at all stages of the execution of your transactions. Our objective is to enable you to make informed investment decisions by providing you with detailed, transparent information.</p> <p class="paragraph">To this end, BIL has upgraded and extended its current client reports and reporting processes.The reports include increased disclosure regarding the services provided, financial instruments, the proposed investment strategy and costs and charges. Clients will also benefit from new reporting based on loss thresholds, the revised client classification and pre-trade suitability.</p> <p class="paragraph">Here is an overview of the new client reports that will be introduced in line with MiFID II:</p> <ul class="list-check"> <li>Pre-trade suitability report: BIL will provide a report to retail clients that includes an outline of the advice given and how the recommendation provided is suitable for them, including how it meets the client’s objectives and personal circumstances with reference to the investment term required, the client’s knowledge and experience, the client’s attitude to risk and their capacity for loss.</li> <li>Post-trade suitability report : this report is used to check whether a client portfolio still corresponds to the client’s predefined risk profile following the execution of an order.</li> <li>Pre trade costs & charges reporting: this document lists all the costs and charges associated with the investment services provided to clients, as well as all costs and charges incurred in relation to the financial instruments we offer. The indicated costs are a reasonable estimate of the actual charges. Third party payments are disclosed separately. For investment services, an illustration will show the cumulative effect of costs on return.</li> <li>Execution reporting: for each order completed, the client will receive a detailed report.</li> <li>10% loss reporting : the client will be informed if the portfolio loses 10% of its value (or a multiple of 10%) if they have chosen a discretionary management mandate or if, as a retail client, their investments in instruments using leverage and/or contingent liabilities<sup>1</sup> lose more than 10% of their value (or a multiple of 10%).</li> <li>Post trade reporting: the client will be sent a more detailed asset report. This will summarise all their investment activities and show to what extent assets increased or decreased in value during the period under review. If the client benefits from a discretionary management service, the report will also include information regarding trends on the major financial markets, including, in particular, two listed index funds that can be compared against the performance of their portfolio for both the bond and the equity market .</li> <li>Post trade costs & charges reporting : this report states the exact amount of all costs and charges associated with the investment services provided to clients, as well as all costs and charges incurred in relation to the financial instruments we offer. Exact amount of third party payments are disclosed separately. For investment services, an illustration will show the cumulative effect of costs on return.</li> </ul> <p class="paragraph">The reports will be available on <a href="/en/individuals/products-and-services/managing-day-to-day-finances/Pages/online-bank.aspx">BILnet</a>.</p> <p class="paragraph"><small><sup>1</sup>Contingent liability transactions can potentially result in financial or other liabilities for the investor that exceed the cost of acquiring the instrument. </small></p> </div> </div> <!-- section --> <div id="simplified-offer" data-section="Simplified offer and pricing" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Simplified offer and pricing</h2> <p class="paragraph">There will be a new, simplified set of BIL investment products with a revised, standardised pricing structure that is better adapted to your individual needs.</p> <p class="paragraph">BIL will provide you with ex-ante and ex-post information on all costs and charges for provided investment services as well as for the manufacturing and managing of financial instruments. Third party payments are disclosed separately. For investment services, an illustration will show the cumulative effect of costs on return.</p> <p class="paragraph"><b><a href="/investmentproducts/index-en.html">Further information</a></b></p> </div> </div>
Sustainable Finance Disclosure Regulation (SFDR) Finance Disclosure Regulation (SFDR)<style> .list-accordion.sansmiseenforme li { list-style: disc; } .list-accordion.sansmiseenforme .list-accordion-title { padding: 0; color: initial; font-size: initial; text-decoration: underline; margin: 0; height: 0; } .list-accordion.sansmiseenforme .list-accordion-title:hover { text-decoration: none; } .list-accordion.sansmiseenforme .list-accordion-title:before { display:none; } .list-accordion-content { padding-top: 40px; } .list-accordion-content p { margin-bottom: 10px; } </style> <!-- section --> <div id="introduction" data-section="Introduction" class="section-default is-silver"> <div class="page-wrapper"> <div class="grid-adaptive is-large"> <div class="sub-column-60"> <p class="paragraph">The European Regulation (EU) 2019/2088 on sustainability-related disclosure requirements in the financial services sector, the so-called Sustainable Finance Disclosure Regulation (SFDR), require financial market participants and financial advisors in the EU, to disclose on the integration of sustainability risks and the consideration of adverse sustainability impacts in our processes.</p> <p class="paragraph">SFDR is an important milestone in the EU Commission’s action plan on sustainable finance. This regulation aims to provide greater transparency on the degree of sustainability of financial products in order to channel investment flows towards truly sustainable investments while preventing greenwashing.</p> <p class="paragraph">The cornerstone of the SFDR is the principle of double materiality: financial as well as sustainability, making it easier for end-investors to understand how ESG and sustainability factors are considered and integrated into their investments.</p> <p class="paragraph">This sustainable and responsible investment framework is applicable to investment and insurance products and services (advisory & discretionary contracts only) delivered in Luxembourg.</p> <p class="paragraph">A responsible and sustainable investment framework and solid processes are essential on the journey towards sound investing. Our end-goal is to have our portfolio management services ESG-informed, adhering to a strong integration process and stewardship code.</p> <p class="paragraph">Responsible investment practices are constantly developing and evolving. New risks may arise, public opinion may change and new market standards may be introduced. Our sustainable investment framework will, as such, be reviewed and, if necessary, adjusted on a recurring basis to incorporate these changes.</p> <p class="paragraph">Sustainability is an integral part of BIL’s Investment strategy and processes. Our policy ensures an SRI portfolio construction in three ways: exclusion, ESG integration and engagement.</p> </div> <div class="sub-column-40"> <p class="text-highlight" style="font-size: 25px;margin-bottom: 10px;">It is our belief that responsible investment is simply the right way to go, making the world more resilient, without sacrificing financial returns.</p> <ul class="list-quickcontact breakpoint-640-hidden" style="margin-bottom: 30px;"> <li><img class="sub-visual" src="/PublishingImages/site-groupebil/FredrikSkoglund.png" alt=""></li> <li><strong>Fredrik Skoglund</strong><br>Chief Investment Officer</li> </ul> <p class="text-highlight" style="font-size: 25px;margin-bottom: 10px;">At BIL, we believe that sustainable and responsible investment is not hype, it’s a prerequisite for the future.</p> <ul class="list-quickcontact breakpoint-640-hidden"> <li><img class="sub-visual" src="/PublishingImages/site-groupebil/AlessandraSimonelli.png" alt=""></li> <li><strong>Alessandra Simonelli</strong><br>Head of Sustainable Development</li> </ul> </div> </div> </div> </div> </div> <!-- section --> <div id="politique-exclusion" data-section="Exclusion policy" class="section-default"> <div class="page-wrapper"> <h2 class="title-1"><img src="/PublishingImages/site-groupebil/exclusion.svg" width="50" alt=""> Exclusion policy</h2> <p class="paragraph">In order to minimize ESG related risks arising from exposure to certain sectors or activities that run a high reputational risk and unsustainable business models, BIL investment services are using an exclusion list targeting individual companies (and their respective bonds and equities) and countries (sovereign debt). Excluded companies are defined as companies presenting unacceptable harm to our society and where engagement makes little sense (ineffective). Revisiting exclusion criteria in accordance to societal trends and priorities is part of our engagement. To avoid misunderstanding, this exclusion list only applies to the selection and analysis of direct investment in securities, constituents of ESG covered universe. Specifically, the use of external service providers could translate in non-eligible activities or norms being part of recommended instruments or constituents of invested portfolios. When it comes to investment or recommendation of UCIs, there is no look through analysis perform to check if UCIs are meeting BIL’s exclusion policy/list. Such UCIs may or may not have their own exclusion policy and if they do, it could differ from ours.</p> <p class="paragraph"><b>BIL exclusion list is based on the following oversight:</b></p> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">Thermal coal</h3> <div class="list-accordion-content"> <p class="paragraph">Thermal coal represents the most carbon intensive and the least efficient way to produce power from fossil fuels. Furthermore it also generates a high level of other polluting emissions. As part of the transition towards a low carbon economy, we exclude companies that derive more than 10% of their revenues from coal extraction and/or power generation from coal.</p> </div> </li> <li> <h3 class="list-accordion-title">Oil sand</h3> <div class="list-accordion-content"> <p class="paragraph">Oil sand is a non-renewable energy source with strong impact on environment (one of the strongest emitter of greenhouse gas emissions), biodiversity and health. The development of this non-conventional energy is not consistent to the low carbon transition and good management of climate risks, reason for us to exclude all companies that derive more than 5% of their revenues from oil sands extraction.</p> </div> </li> <li> <h3 class="list-accordion-title">Controversial weapons</h3> <div class="list-accordion-content"> <p class="paragraph">When the companies are directly involved in the business of controversial weapons (development, testing, maintenance and sale) because of their indiscriminate effects and the disproportionate harm they cause (anti-personnel landmines, cluster bombs, depleted uranium weapons, chemical weapons, biological weapons and white phosphorous weapons). This principle is applicable for any involvement, regardless of the sales/revenues derived from it, with the exception of 5% sales/revenues threshold for white phosphorous weapons to acknowledge the fact that phosphorous is a dual use substance.</p> </div> </li> <li> <h3 class="list-accordion-title">Controversial behavior</h3> <div class="list-accordion-content"> <p class="paragraph">For the products and services managed directly by BIL, without third-party intervention, we also exclude companies that violate the United Nations Global Compact Principles covering human rights, labor rights, environment and corruption & bribery considerations.</p> </div> </li> <li> <h3 class="list-accordion-title">Serious violations</h3> <div class="list-accordion-content"> <p class="paragraph">We do not invest in countries that have serious violations with regard to political stability or where the governance structure is deemed as unsustainable. In addition, BIL follows applicable sanctions of the UN, EU or the Office of Foreign Assets Control (OFAC) to which it is subject and follows any mandatory restrictions deriving therefrom.</p> </div> </li> </ul> <p class="paragraph">The exclusion policy is applied based on available information. The exclusion-list is prepared using information from external data providers on periodic review, and although a qualitative review is performed, BIL could not be responsible for the accuracy of this data.</p> <p class="paragraph">The exclusion list is also implemented taking into account our investors’ best interests, with a transition period following the initial implementation and following periodic revisions of the exclusion lists. If the application of this standard triggers divestments, portfolio managers shall disinvest within this transition period taking into account the portfolio impacts based on market conditions, liquidity and portfolio construction constraints.</p> </div> </div> <!-- section --> <div id="integration-esg" data-section="ESG Integration" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1"><img src="/PublishingImages/site-groupebil/integration.svg" width="50" alt=""> ESG Integration</h2> <p class="paragraph">ESG stands for <b>Environmental</b>, <b>Social</b>, and <b>Governance</b>. ESG integration at BIL, means that our investment services apply ESG non-financial factors as part of their analysis to identify material risks and growth opportunities. There is not a single exhaustive list of ESG factors. Those are often interlinked, and it can be challenging to classify an ESG issue as only an environmental, social, or governance issue.</p> <p class="text-center"><img class="text-center" src="/PublishingImages/site-groupebil/esg-en.png" width="400" alt=""></p> <p class="paragraph"><b>On a broad and generic basis ESG factors are split as such:</b></p> <ul class="list-check"> <li><b>Environmental considerations</b> related to the conservation of the natural world: carbon emission, energy efficiency, waste management, pollution, biodiversity, water scarcity, ...</li> <li><b>Social considerations</b> related to the consideration of people, relationships and social cohesion: labor standards, relations with workforce and the community, gender & diversity, education, child care, ...</li> <li><b>Governance considerations</b> related for best-practices and standards for running a company: board composition and independence, management and audit structure, remuneration, compliance policy related to bribery & corruption, whistleblower schemes, fiscal practices, ...</li> </ul> <p class="paragraph">ESG factors represent important information to assess investment risks and opportunities. Environmental, social and governance issues have an impact on the financial outlook of a company and therefore its value. Integrating environmental, social and governance factors results in better-informed investment decisions which could result in higher risk-adjusted returns. The consistent fundamental analysis of environmental, social and governance issues is a key ingredient that enables us to adjust forecasts about significant security price drivers and potential liabilities. Only ESG factors deemed financially material are included in the ESG assessment in accordance to a materiality and risk calibration.</p> <p class="paragraph"><b>ESG data source</b></p> <p class="paragraph">In 2020, BIL decided to contract with Candriam , an established sustainable and responsible asset manager and founding member of UN Principles for Responsible Investment since 2006. Candriam’s proprietary ESG evaluation process includes a dedicated ESG research team, which reviews companies on environmental, social and governance considerations, either in absolute terms or relative to their peers in each sector, focusing on the most material ESG factors. This research is supported by a team that engages with companies as part of collective initiatives or individually, with the aim to improve corporate disclosure on ESG topics or foster better corporate practices on ESG matters.</p> <p class="paragraph">By using Candriam’s proprietary ESG database, BIL obtains access to Candriam’s in-house methodologies output that incorporate multiple providers and dedicated expert judgments, providing a framework from which a unified outcome can be drawn.</p> <p class="paragraph"><b>ESG factors and scores</b></p> <p class="paragraph">They are derived from the assessment of what companies produce, which services they deliver and how their business activities contribute to sustainability, as well as how companies are positioned towards their stakeholders. Only ESG factors deemed financially material are included in the ESG assessment.</p> <p class="paragraph">Companies are exposed to major long-term ESG trends which can strongly influence the environment in which they operate and which can shape their future market challenges and long-term growth potential.</p> <p class="paragraph"><b>Business activity analysis is measured against 5 key sustainability challenges and opportunities:</b></p> <ul class="list-accordion"> <li> <h3 class="list-accordion-title"><img src="/PublishingImages/site-groupebil/changement.svg" width="50" alt=""> Climate change</h3> <div class="list-accordion-content"> <p class="paragraph">How effective is the company’s adaptation and mitigation roadmap to decarbonize business activities, to deploy renewable energy and to transition towards a climate neutral economy.</p> </div> </li> <li> <h3 class="list-accordion-title"><img src="/PublishingImages/site-groupebil/epuisement.svg" width="50" alt=""> Resource depletion & waste management</h3> <div class="list-accordion-content"> <p class="paragraph">How effective is the company in scaling up waste recuperation and recycling capabilities, to mitigate the impact of its business activities on ecosystems, to preserve biodiversity and to transition towards a circular economy.</p> </div> </li> <li> <h3 class="list-accordion-title"><img src="/PublishingImages/site-groupebil/numerisation.svg" width="50" alt=""> Digitalization & innovation</h3> <div class="list-accordion-content"> <p class="paragraph">How successful is the company in harnessing the opportunity to drive higher industrial and resource efficiency via innovation and digital technology, while protecting data privacy and supporting strong and resilient digital networks, supporting an inclusive economy.</p> </div> </li> <li> <h3 class="list-accordion-title"><img src="/PublishingImages/site-groupebil/viesaine.svg" width="50" alt=""> Healthy living & wellbeing</h3> <div class="list-accordion-content"> <p class="paragraph">To what extent is the company actively investing in human capital (job creation, gender equality and working conditions), R&D and universal access to healthcare.</p> </div> </li> <li> <h3 class="list-accordion-title"><img src="/PublishingImages/site-groupebil/evolution.svg" width="50" alt=""> Demographic shifts</h3> <div class="list-accordion-content"> <p class="paragraph"> To what extent is the company prepared for the requirements arising from an ageing population or the demographic boom in some emerging countries (infrastructure investments, food supply chain,..) fostering an inclusive economy and quality of life.</p> </div> </li> </ul> <p class="paragraph">Companies are grouped according to the industry or sector, their location and their business model specificities. The degree of exposure to the five key sustainable themes is then assessed and rated.</p> <p class="paragraph"><b>Stakeholder analysis</b></p> <p class="paragraph">It evaluates to which extent a company incorporates stakeholder interests in its long-term strategy. It is based on 6 different categories (investors, human capital, suppliers, the environment, clients, and society). The relevance of each category is determined on the basis of qualitative and quantitative data, weighted in accordance with its relevance by sectors. The materiality framework of stakeholder analysis is built around predefined stakeholder weights by sector, as well as around chosen sets of ESG data and impact analysis by sector.</p> <p class="paragraph">The stakeholder analysis assesses the strategies implemented by the company (relevance of the strategy developed, human and material resources allocated, pro-activity and monitoring) as well as the company's performance in each category by comparison to its competitors and major trends in the sector.</p> <p class="paragraph">Access to sustainability information is crucial. Our analysts and fund/portfolio managers have access to Candriam proprietary ESG data and are provided with ESG training where required.</p> <p class="paragraph">The ESG rating methodology is based on the definition of sectoral ESG models by Candriam ESG analysts.</p> <p class="paragraph"><b>The limits applicable to those are largely linked to the nature, scope and consistency of the ESG data currently available:</b></p> <ul class="list-accordion"> <li> <h3 class="list-accordion-title">Nature</h3> <div class="list-accordion-content"> <p class="paragraph">Certain ESG dimensions are better suited to qualitative narrative information. This information is subject to interpretation and therefore introduces a degree of uncertainty into the models.</p> </div> </li> <li> <h3 class="list-accordion-title">Scope</h3> <div class="list-accordion-content"> <p class="paragraph">After defining the ESG dimensions that Candriam analysts deem important for each sector, there is no guarantee that the data will be available for all companies in that sector. Whenever possible, missing data is supplemented with a Candriam ESG survey.</p> </div> </li> <li> <h3 class="list-accordion-title">Homogeneity</h3> <div class="list-accordion-content"> <p class="paragraph">The different ESG data providers have different methodologies. Even within a single supplier, similar ESG dimensions may be treated differently depending on the industry. This situation makes it more difficult to compare data from different providers.</p> </div> </li> </ul> <p class="paragraph">If no scores are available from Candriam, we use publicly available ESG scores from different providers.</p> </div> </div> <!-- section --> <div id="engagement" data-section="Engagement" class="section-default"> <div class="page-wrapper"> <h2 class="title-1"><img src="/PublishingImages/site-groupebil/engagement.svg" width="50" alt=""> Engagement</h2> <p class="paragraph">Our first and foremost engagement is to embrace research and education on sustainable finance, in pursuit of continuous improvement in understanding the full-range of opportunities available to our clients, our investment strategies, our instruments selection and more broadly our business models in this field. Over the past years, BIL has been very active in promoting awareness, acceptance and implementation of the ESG principles within its community of investment professionals. At a later stage, BIL’s greater ambition is to publicize our engagement priorities and corporate stewardship beliefs. This will include the publication of an annual review detailing our voting activity and engagement. <p class="paragraph">The appropriate approach is not the same for all investors. There is no one-size-fits-all set of beliefs. Specific forms of ESG investing can be requested for particular preferences, beliefs and circumstances. As with any form of investing, investors must establish their own personal goals and weigh the potential benefits of the various approaches against any risks and costs in order to give themselves the best chance of achieving their desired outcome.</p> <p class="paragraph">BIL approaches the principal adverse impacts of investee companies on sustainability through the integration of ESG scoring when forming investment cases and following up of investment decisions. ESG integration is explicitly part of our investment decision-making processes and controls.</p> <p class="paragraph"><b>Description of the policies used to assess principal adverse sustainability impacts</b></p> <p class="paragraph">The BIL sustainable and responsible framework is built on BIL values (create, care and collaborate). It seeks to ensure that the investment products and services we provide to our customers do not result in an unacceptable, adverse impact on people or the environment, while helping them understand and manage their environmental and social impact.</p> <p class="paragraph">Our remuneration charter’s consistency with the integration of sustainability risks has recently been reinforced to ensure that our employees are sensitized and encouraged to uphold BIL’s sustainability initiatives, in particular by linking the remuneration framework of relevant staff to appropriate ESG criteria and metrics</p> <p class="paragraph">Our advisory and discretionary teams integrate environmental and social due diligence as part of existing due diligence processes. The due diligence process is central to our sustainability risk assessment, allowing us to implement our principles, with a consistent integration of ESG considerations in the risk/reward analysis of investment case. This means that the higher the sustainability risk of an investment, the higher the expected performance should be.</p> <p class="paragraph">Each portfolio manager/investment advisor is given access to an ESG database in order to screen the sensitivity of potential investments for their impact on the environment, on social strengths and weaknesses and on governance standards. In turn, each individual is responsible for adjusting to respect key ESG parameters and to effectively integrate key ESG considerations. The database also helps them to screen the universe in order to abstain from investments for which there is no likely avenue for remediation, redress or improvement in larger and multiple activities and norms, thereby adding another layer on top of the existing BIL exclusion list.</p> <p class="paragraph">The identification of principal adverse sustainability impacts is embedded in the ESG scoring methodology.</p> <p class="paragraph">For all funds and mandates with an ESG approach (Article 9 or Article 8 of SFDR), BIL defines ESG characteristics which must be followed.</p> <p class="paragraph"><b>Description of actions taken to address principal adverse sustainability impacts</b></p> <p class="paragraph">Risks related to sustainability factors cannot be treated in isolation to other risks as they can have a financial impact. The integration of ESG risks and mitigation actions into investment products and services has been implemented, via the integration of our sustainable investment policy into our policies and processes.</p> <p class="paragraph">The prioritization of principal adverse impacts indicators is at the cornerstone of the materiality framework embedded in the ESG scoring methodology.</p> <p class="paragraph">Actions taken to address principal adverse sustainability impacts are specific to each and every investment product and service BIL delivers to clients.</p> <p class="paragraph">While we also frequently reach out to ESG experts for advice on issues that concern us, we ensure that, globally, our relationship and investment professionals are trained regarding our sustainability investment framework and their own responsibilities, to ensure consistent implementation, so that policies, procedures and standards are appropriately implemented.</p> <p class="paragraph">Additionally, to strengthen our approach, we have set up an Sustainability Community of experts to provide permanent points of contact. Their responsibilities include raising awareness, organizing trainings, facilitating sustainability assessments and maintaining contact with all concerned stakeholders.</p> <p class="paragraph"><b>Engagement policies</b></p> <p class="paragraph">We are aware that some of the goals we have set ourselves are necessarily aspirational.</p> <p class="paragraph">As of today, BIL does not engage with investee companies on sustainability-related matters.</p> <p class="paragraph"><b>Adherence to international standards</b></p> <p class="paragraph">Corporate social responsibility is at the core of BIL’s identity. BIL is currently adhering to a number of responsible business conduct codes and standards, for instance; the International Capital Market Association Charter, the workplace and sexual harassment charter, the Inspiring More Sustainability Luxembourg and its diversity charter. Our sustainability roadmap includes the ambition to diagnostic and adhere to a selected number of international collaborative statements, dialogues and networks that focus on advancing the practice of responsible investment and sustainable development.</p> </div> </div> <!-- section --> <div id="anciennes-versions" data-section="Previous versions" class="section-default is-silver"> <div class="page-wrapper"> <h2 class="title-1">Previous versions</h2> <p class="paragraph"><b>Sustainable Finance Disclosure Regulation (SFDR) previous versions</b></p> <a href="/fr/groupe-bil/documentation/Documents/BIL_SustainablePortfolioManagementFramework_09_21_EN.pdf" target="_blank">September 2021</a> </div> </div>