Alerte phishing phishingBeware of fraudulent emails and SMS<br><a href="/static/BILnet/phishing/index-en.html">Find out more</a> 7



LuxTrust: An online shopping innovation An online shopping innovation<p><b>The LuxTrust Mobile application to validate online purchases˟</b></p> <p>Consumers who use their Token and who have the LuxTrust Mobile application will now be able to choose to use it to validate their online purchases. In this way, they will no longer be blocked if they do not have their Token to hand.</p> <p><b>The generalised secret image for the LuxTrust Token˟˟</b></p> <p>For users who wish to continue using their classic token, 3D Secure will in turn integrate a “secret image” into authentication. This image will systematically appear when the single-use code is entered to validate their purchases. To recall, this is the same image which is displayed when a user currently performs a banking transaction via his online bank.</p> <p>If the user does not see or recognise this image, it is a sign that the site is fraudulent. The user is certainly being “phished” in an attempt to obtain his data. The user should immediately stop the transaction and contact LuxTrust or his bank to report it.</p> <p><b>A first step before the generalised appearance of 3D Secure authentication in 2021</b></p> <p>These innovations are the result of the market's adaptation to comply with the European Payment Services Directive (PSD2). The aim is further to enhance the security of online transactions and to reduce the fraudulent use of credit cards on the Internet. From 1 January 2021, the majority of European merchant sites will require consumers to authenticate payments with 3D Secure when shopping online.</p> <p><b>A reminder from banking operators regarding consumer security</b></p> <p>Following recent “phishing” attempts imitating their own communications, Luxembourg banks and LuxTrust have issued a reminder that they will not send any communication asking users to authenticate themselves or to link their LuxTrust account to 3D Secure.</p> <p>In order to protect their personal data, consumers are invited to follow a few simple recommendations:</p> <ul class="list-check"> <li>Do not answer emails or SMS messages inviting you to click on a link as a matter of urgency.</li> <li>Never give your account number, credit card number, LuxTrust identifiers or other personal data.</li> <li>Do not open messages from a sender not known to you.</li> <li>If you are in any doubt, cancel the transaction and contact your bank or LuxTrust directly.</li> </ul> <p><small>˟ The LuxTrust Mobile option will be available in October for Bank of Luxembourg customers. <br>˟˟ The secret image does not apply for the LuxTrust Scan users.</small></p>6/30/2020 11:00:00 AMENIf the validation by SMS does not change, the validation with the Token, however, will benefit from two new features from June 30.
Jérôme Nèble appointed Head of Products and Markets of BILérôme Nèble appointed Head of Products and Markets of BIL<p>At this position, his mission will be to drive BIL Group’s investment and fund management activities, to ensure a competitive product offering for all segments across the Group, and to deliver high-end execution services to corporates, independent financial advisers, institutional and UHNW clients. His responsibilities will also include the bank’s trading floor and the bank’s balance sheet management. He succeeds Martin Freiermuth who will leave BIL to pursue other opportunities in Switzerland.</p> <p>Jérôme Nèble joined BIL in 2002, and throughout his career, he held senior roles in Risk Management, Treasury and Financial Markets as well as in Finance. Prior to this new role, he held the position of Deputy Chief Financial Officer. He holds degrees in civil engineering from the Ecole Nationale Supérieure des Mines and in Mathematics from the University Henri Poincaré, both in Nancy.</p> <p>Marcel Leyers, CEO of BIL said: “<i>Products and Markets is a key business area for the Bank and Jérôme will bring a lot of experience and expertise. I trust he will further develop our capabilities in these challenging times.</i>”</p>5/28/2020 12:00:00 PMENLa BIL a le plaisir d'annoncer la nomination de Jérôme Nèble en tant que Head of Products and Markets, avec effet au 1er juin. Il rejoindra également le Comité exécutif de la banque.
BIL accelerates its service digitalisation with electronic signatures accelerates its service digitalisation with electronic signatures<p>The pandemic is hitting the country’s businesses hard. Restrictions on movement, which limit meetings in person, have shown the need to find new solutions for quick access to loans. As well as providing advice to help businesses through the crisis, the bank has decided to accelerate the digitalisation of certain procedures and transactions by introducing e-signatures. Overdraft facilities and investment loans are the first contracts for which this new service can be used.</p> <p>Clients and legal representatives of companies can choose to receive the loan agreement which they previously negotiated with their advisor in their BILnet online banking area. It is signed with the help of a LuxTrust product which has the same legal value as a handwritten signature. Once signed, the agreement is archived in the client’s personal space. As a result, there is no more need to visit your local branch or to send documents by post. The process is quicker and clients benefit from an improved experience, they now have the choice of visiting their local branch or having their application handled remotely for final validation.</p> <p>“Quick, easy and secure, e-signatures speed up the completion of loan applications. This is a big advantage for our clients, and we want to extend its use to other types of agreement such as mortgages, investment mandates and business account openings”, said Olivier Debehogne, Head of Retail and Private Banking Luxembourg, and Digital at BIL.</p> <p>This service reflects the bank’s philosophy of offering both digital and human services. The main role of our Relationship Managers is to help clients achieve their goals. At the same time, the BILnet online banking platform is continually being upgraded with new features so that clients can enjoy innovative, simple and secure services 24/7. In this vein, the bank introduced fully mobile account opening for retail clients in 2018.</p>5/19/2020 11:00:00 AMENBanque Internationale à Luxembourg (BIL) is accelerating the digitalisation of contracts thanks to e-signatures.


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