Disclaimer

This survey conducted by Banque Internationale à Luxembourg is anonymous, to improve the quality of our products and services.

Should you choose to provide us with personal details enabling us to contact you:

• the Bank will comply with Regulation (EU) 2016/679 on data protection and the Law of 30 May 2005 (as amended) when processing your data,
• This personal data will be processed by a data processor based in Belgium, who assist us in sending questionnaires and processing responses,
• This personal data will be kept for three months after your answers have been received.
• You may exercise you right of data access, correction, deletion, limitation, portability and/or opposition,
• You may also file a complaint with a supervisory authority.

If you no longer wish to receive messages about BIL surveys, please contact us at satisfaction@bil.com.

If you have any questions about personal data protection, please contact us at dpo@bil.com.