Moien!

HOW CAN WE HELP YOU ?

    What to do in the event of phishing

    from Monday to Friday, 8.30am to 6pm


    from Monday to Friday, after 6pm & on weekends 24h/24

    By BILnet secure message

    A fraud,
    a lost or stolen card?

    Service available 24h/24

    Block it through BILnet
    anytime, anywhere

    Card Assistance

    Service only available for VISA Business / Gold / Platinum / Infinite

    Missed, delayed or cancelled flight?

    Service only available for VISA Business Gold / Classic / Gold / Platinum / Infinite

    Frequently asked questions

      Need help with BILnet?

      Check out our tutorials!
      Discover

      Browse by subject

            Find us

            Need help? Our teams are here to answer your questions.

            Secure messaging

            Stay in touch with your bank via the BILnet secure messaging service

            Log in
            Call us

            Client service
            Client Care Center
            Monday to Friday
            8.30am to 6pm

            Call us
            Contact form

            Do you have a question?
            We will help you to find the best answer to your request.

            Contact-us
            Meet with us

            Discuss your goals with a specialist contact person who is available and ready to help

            Arrange an appointment