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Legal documentation

Compliance

  • Whistleblowing
  • Conflicts of interest
  • Patriot Act-Certification
  • AML-Certification
  • Wolfsberg-Questionnaire
  • BIL’s Anti Bribery and Corruption Policy

Legal documentation

  • Buying a home: mortgages
  • Comunicato Stampa
  • Lombard loans - Table of collateral ratios
  • Lombard loans - List of eligible countries and currencies
  • BIL's Custodian Network
  • Switching bank accounts in Luxembourg
  • General information on basic payment accounts
  • Normalised list of banking services glossary
  • Fee Information Document
  • The Payment Services Directive (PSD)
  • Market rules
  • Euro Medium Term Notes (public offerings)
  • General information on mortgage agreements

Miscellaneous

  • Articles of Association
  • BMR - High Level Contingency plan
  • Complaints handling procedure
  • General Terms and Conditions
  • General Terms and Conditions ( from 01/07/2025 )
  • General Terms and Conditions Credit Card Visa
  • General Terms and Conditions Debit Card Visa
  • General terms and conditions governing payment terminals
  • Policy on processing of Personal Data
  • Policy on processing of Personal Data ( from 01/07/2025 )
  • Risk disclosure
  • Policy for executing orders
  • Policy regarding the exercise of voting rights
  • FX Global Code
  • General Health & Safety Rules
  • Guide to the implementation of corporate social responsibility policy by suppliers
  • Statement of claim
  • Basic information on the protection of deposits