Available through the BILnet mobile app, the Pay@pump service co-developed with the Luxembourgish start-up CarPay-Diem enables BIL clients to pay for petrol on their smartphone. At its launch in December 2019, it could be used for 28 Esso stations and 3 Texaco stations. Now BIL has added 16 Gulf stations, resulting in a network of 47 partner petrol stations covering the entire country.
“The quest to offer simple, convenient mobile services that make life easier for our clients is the essence of our digital strategy. With CarPay-Diem’s technology and the support of our new partner Gulf, clients can use this innovative service anywhere in Luxembourg,” says Olivier Debehogne, Head of Retail and Private Banking Luxembourg, and Digital.
“Our clients’ lifestyles are constantly changing, and it is very important that we keep up. Smartphones play a central role in modern life. We use them to stay connected, so why not to pay for petrol? Our philosophy is to offer clients the full range of payment options, including mobile payment,” adds Lou Bausch, Marketing Manager Gulf Luxembourg.
How does Pay@pump work? When a driver arrives at a partner petrol station, they select the “Pay for my fuel” option in the BILnet app and choose the pump they want to use on their smartphone screen. They will receive instant confirmation that the pump is ready. Then all they have to do is fill up. Once they’ve finished, the payment is made automatically and the receipt for the transaction appears on their smartphone screen. They can leave the petrol station without a second thought.
To learn more about Pay@pump, visit www.bil.com/pay@pump